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This is a proprietary document of Kirloskar Brothers Limited,
YAMUNA’ Survey No. 98/ 3 to 7, Baner, Pune
NS IOM MANUAL
• To facilitate our customers for recycling / safe disposal of ‘end-of-life’ product in environment
friendly through a recycle program.
• To minimize the impact caused by product disposal on society / environment.
• To reuse the recyclable components as secondary source of raw material.
• To ensure implementation of control mechanism over third part for recycle/safe disposal of the
waste generated.
• To offer or replace customer’s existing product with more efficient and environment friendly product.
End of life of Kirloskar Brothers Limited product shall be considered, when a customer has declared
that the product has become redundant (the product has become obsolete/unfit for use/non-functional
and cannot be refurbished in consultation with Kirloskar Brothers Limited personnel) Or the customer
wishes to replace the existing product for a shift in technology/for replacement of product by
latest/advanced technology of more energy efficient friendly product. As the product reaches its End-
of-Life, the customer shall communicate the same through the Kirloskar Brothers Limited mail ID,
cusotmercare.recycle@kbl.co.in or approach the nearest Customer Support Service/Regional Offices/
Authorized Dealer/Authorized Service Dealers who in turn shall communicate the same to Zonal
Customer Support Service representative.