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KitchenAid 5KSM5 - Service and Warranty Information; Troubleshooting and Obtaining Service; Household Mixer Warranty

KitchenAid 5KSM5
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When You Need Service
Household Mixer Warranty (only for Europe)
Please read the following before
calling your service center.
1. The mixer may warm up during use.
Under heavy loads with extended mixing
time periods, you may not be able to
comfortably touch the top of the unit.
This is normal.
2. The mixer may emit a pungent odor,
especially when new. This is common
with electric motors.
3. If the flat beater hits the bowl, stop the
mixer. See "Beater to Bowl Clearance,"
page 8.
If your mixer should malfunction or
fail to operate, please check the
following:
1. Is the mixer plugged in?
2. Is the fuse in the circuit to the mixer in
working order? If you have a circuit
breaker box, be sure the circuit is closed.
3 If the problem is not due to one of the
above items, see "How to Obtain Service."
HOW TO OBTAIN SERVICE
All service should be handled locally by an
authorized KitchenAid Service Center.
Contact the dealer from whom the unit was
purchased to obtain the name of the nearest
authorized KitchenAid service facility.
Helpline in the U.K.:
0845 601 1287
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
LENGTH OF
WARRANTY:
FIVE YEARS FULL
WARRANTY
from date of purchase
Fot the 5K45SS CLASSIC:
TWO YEARS FULL
WARRANTY
from date of purchase
KITCHENAID WILL
PAY FOR:
Replacement parts and
repair labor costs to
correct defects in materials
or workmanship. Service
must be provided by an
Authorized KitchenAid
Service Center.
KITCHENAID WILL
NOT PAY FOR:
A. Repairs when mixer is
used for operations
other than normal food
preparation.
B. Damage resulting from
accident, alterations,
misuse, abuse, or
installation/operation
not in accordance with
local electrical codes.
Specifications subject to change without notice.
KitchenAid Europa, Inc.
Nijverheidslaan 3 Box 5
1853 Strombeek-Bever (Brussels)
BELGIUM
Form No. 9705170 Rev. B

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