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KitchenAid KSSC36QKS00 - User Manual

KitchenAid KSSC36QKS00
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TECHNICAL EDUCATION
JOB AID 4317326A
KAR-11
2001 K MODEL
BUILT-IN SIDE-BY-SIDE
REFRIGERATOR WITH VARIABLE
CAPACITY COMPRESSOR
MODELS:
KSSC36FKB00
KSSC36FKS00
KSSC36QKS00
KSSC42FKB00
KSSC42FKS00
KSSC42QKS00
KSSC48FKB00
KSSC48FKS00
KSSC48QKS00
KSSP36QKS00
KSSP42QKS00
KSSP48QKS00
KSSS36FKB00
KSSS36FKT00
KSSS36FKW00
KSSS36FKX00
KSSS36QKB00
KSSS36QKT00
KSSS36QKW00
KSSS36QKX00
KSSS42FKB00
KSSS42FKT00
KSSS42FKW00
KSSS42FKX00
KSSS42QKB00
KSSS42QKT00
KSSS42QKW00
KSSS42QKX00
KSSS48FKB00
KSSS48FKT00
KSSS48FKW00
KSSS48FKX00
KSSS48QKB00
KSSS48QKT00
KSSS48QKW00
KSSS48QKX00

Table of Contents

Questions and Answers

  • B
    Brandi PotterAug 19, 2025
    Why is my KitchenAid Refrigerator compartment too cold?
    • A
      Alexandra TurnerAug 20, 2025
      If your KitchenAid Refrigerator compartment is too cold, here are some possible causes: * The refrigerator control may be set too cold. Try setting it to a higher temperature. * The refrigerator thermistor could be malfunctioning. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * The air door might be stuck open or inoperative. Look for ice or other blockages in the air door. Run a diagnostics test to operate the air door. Check for proper DC input voltage. If the voltage is normal and the door still won't operate, replace the air door. * The air door seal might be missing or damaged. Repair or replace the seal. * There could be an issue with the main PC board. Run a diagnostics test to operate the air door.
  • N
    Nicole MillerAug 23, 2025
    Why is my KitchenAid KSSC36QKS00 freezer too cold?
    • J
      Jeffrey DavisAug 23, 2025
      If your KitchenAid Refrigerator's freezer compartment is too cold: * The freezer control may be set too cold. Set it to a higher temperature. * The refrigerator may be operating in Max Cool or Automatic Max Ice Mode. This is normal operation. * The freezer thermistor might be faulty. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * There might be no evaporator fan motor feedback. The fan motor will run at 3000 rpm.
  • D
    Diane AllenAug 27, 2025
    What to do if the 'Call Service' icon lights up on my KitchenAid Refrigerator?
    • T
      Timothy StewartAug 27, 2025
      If the "Call Service" icon lights up and/or the alarm is activated on your KitchenAid Refrigerator, it could be due to several reasons: * The main control board may be overheating, possibly due to blocked condenser airflow or a malfunctioning condenser fan motor. Check these components. * The refrigerator temperature might be above 48°F or the freezer above 15°F for more than 3 hours. In this case, run diagnostics to test all components. * Both thermistors might have failed. Run diagnostics and test the thermistors and their leads. * There might be no feedback from the evaporator fan motor. Run diagnostics and test the fan motor and its wiring.
  • C
    Christy WoodAug 31, 2025
    What to do if the condenser fan runs but the compressor won't start on my KitchenAid Refrigerator?
    • Q
      qhumphreyAug 31, 2025
      If the condenser fan runs but the compressor won't start on your KitchenAid Refrigerator, the following could be the issue: * There may be no DC control voltage from the main PCB to the inverter board. * The control voltage wires may be loose or reversed. Check the connections and repair as needed. * There may be an issue with the compressor. * There may be an issue with the inverter board.
  • B
    Brandon PenningtonSep 3, 2025
    Why does my KitchenAid Refrigerator run too long?
    • J
      Joyce SingletonSep 4, 2025
      It is normal for your KitchenAid Refrigerator to run for extended periods. It is designed to run almost constantly at the lowest possible compressor speed because starting and stopping the compressor uses more power than continuous low rpm operation.
  • M
    Michelle FaulknerSep 7, 2025
    How to fix no temperature display and no interior lights on my KitchenAid Refrigerator?
    • L
      Linda DurhamSep 8, 2025
      If there is no temperature display and no interior lights on your KitchenAid Refrigerator, consider these possibilities: * The unit may be set to Holiday Mode. Press the Holiday Mode key to cancel this operation. * Either door may have been open for over 10 minutes. Close the door and/or check the door switches.
  • M
    Matthew MitchellNov 11, 2025
    Why is my KitchenAid KSSC36QKS00 Refrigerator compartment too warm?
    • A
      Alyssa WeberNov 11, 2025
      If your KitchenAid Refrigerator compartment is too warm, there are several potential causes: * The refrigerator control might be set too warm. Try setting it to a lower temperature. * There might be an issue with the refrigerator thermistor. Check the wires and connectors. Run diagnostics, and if the thermistor is indicated as defective, confirm with an ohms test. * The air door could be stuck closed or inoperative. Look for ice or other blockages. Run a diagnostics test to operate the air door. * The evaporator fan motor may not be running. Run a diagnostics test to operate the evaporator fan motor. Check for a blocked fan blade and repair if necessary. Check for 5-17vdc from pin P7-9 to P7-10; if the voltage is correct, replace the motor. * There could be blocked airflow. Chec...
  • L
    laurawalkerNov 15, 2025
    Why is my KitchenAid KSSC36QKS00 Refrigerator freezer compartment too warm?
    • P
      pstevensNov 15, 2025
      If your KitchenAid Refrigerator's freezer compartment is too warm, consider the following: * The freezer control might be set too warm. Set it to a lower temperature. * The freezer thermistor may be faulty. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * The evaporator fan motor might not be running. Run a diagnostics test to operate the evaporator fan motor. Check for a blocked fan blade and repair as necessary. Check for 5-17vdc from pin P7-9 to P7-10; if the voltage is correct, replace the motor. * The condenser fan motor may not be running. Check for a blocked fan blade and repair as necessary. * Frost may be blocking the evaporator. Run diagnostics to operate the defrost system, and test the defrost h...

Summary

General Safety and Precautions

Safety First

Essential safety guidelines and warnings for appliance operation and maintenance.

Electrical Safety and Grounding

Proper electrical power supply and grounding requirements to prevent shock hazards.

Anti-Tip and ESD Precautions

Measures to prevent refrigerator tipping and protect sensitive electronics from static discharge.

Model and Serial Number Information

Model Number Designations

Explains the structure and meaning of model numbers for product identification.

Serial Number Breakdown

Details the components and meaning of serial numbers for product tracking.

Refrigerator Specifications

Model Specifications Tables

Technical specifications including dimensions, volumes, and warranty for various models.

Installation Guidelines

Product Dimensions and Openings

Required clearances and dimensions for proper refrigerator installation in cabinetry.

Water Supply and Anti-Tip Installation

Instructions for connecting water supply and securing the unit to prevent tipping.

Leveling and Door Alignment

Procedures for leveling the refrigerator and adjusting door alignment for proper function.

Theory of Operation

Electronic Control Panel and Temperature Management

Overview of the control panel, thermistors, and how temperatures are managed.

Component Operations

Explains the function and operation of the compressor, fan motor, and air door.

Special Operating Modes

Details on Max Cool, Automatic Max Ice, and Holiday modes for refrigerator operation.

Component Access and Testing

Component Locations

Visual guide showing the location of key refrigerator components for service.

Removing Unit Compartment Cover

Step-by-step instructions for removing the main cover protecting internal components.

Accessing Control Boards and Inverter

Procedures for removing the main control board, inverter assembly, and switches.

Testing Major Components

Procedures and expected values for testing thermistors, motors, and control boards.

Diagnosis and Troubleshooting

Diagnostic Mode Procedures

Steps to enter and navigate the refrigerator's diagnostic mode for testing components.

Troubleshooting Common Problems

A chart listing common issues, their causes, and recommended test procedures.

Wiring Diagrams and Strip Circuits

Wiring Diagrams

Schematic diagrams illustrating electrical connections for bottom mount and side-by-side models.

Strip Circuits for Cooling and Fans

Simplified circuit diagrams showing power flow for cooling, fans, and other key functions.

Product Specifications and Warranty

Contact Information for Support

Phone numbers for obtaining product specifications, warranty, and technical assistance.

KitchenAid KSSC36QKS00 Specifications

General IconGeneral
BrandKitchenAid
ModelKSSC36QKS00
CategoryRefrigerator
TypeSide-by-Side
Width35.75 inches
Ice MakerYes
Water DispenserYes
FinishStainless Steel
Energy Star QualifiedYes

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