KitchenAid KSSC36QKS00 User Manual

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TECHNICAL EDUCATION

JOB AID 4317326A

KAR-11

2001 K MODEL

BUILT-IN SIDE-BY-SIDE

REFRIGERATOR WITH VARIABLE

CAPACITY COMPRESSOR

MODELS:

KSSC36FKB00

KSSC36FKS00

KSSC36QKS00

KSSC42FKB00

KSSC42FKS00

KSSC42QKS00

KSSC48FKB00

KSSC48FKS00

KSSC48QKS00

KSSP36QKS00

KSSP42QKS00

KSSP48QKS00

KSSS36FKB00

KSSS36FKT00

KSSS36FKW00

KSSS36FKX00

KSSS36QKB00

KSSS36QKT00

KSSS36QKW00

KSSS36QKX00

KSSS42FKB00

KSSS42FKT00

KSSS42FKW00

KSSS42FKX00

KSSS42QKB00

KSSS42QKT00

KSSS42QKW00

KSSS42QKX00

KSSS48FKB00

KSSS48FKT00

KSSS48FKW00

KSSS48FKX00

KSSS48QKB00

KSSS48QKT00

KSSS48QKW00

KSSS48QKX00

Table of Contents

Questions and Answers:

B
Brandi PotterAug 19, 2025
Why is my KitchenAid Refrigerator compartment too cold?
- A
  Alexandra TurnerAug 20, 2025
  If your KitchenAid Refrigerator compartment is too cold, here are some possible causes: * The refrigerator control may be set too cold. Try setting it to a higher temperature. * The refrigerator thermistor could be malfunctioning. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * The air door might be stuck open or inoperative. Look for ice or other blockages in the air door. Run a diagnostics test to operate the air door. Check for proper DC input voltage. If the voltage is normal and the door still won't operate, replace the air door. * The air door seal might be missing or damaged. Repair or replace the seal. * There could be an issue with the main PC board. Run a diagnostics test to operate the air door.
N
Nicole MillerAug 23, 2025
Why is my KitchenAid KSSC36QKS00 freezer too cold?
- J
  Jeffrey DavisAug 23, 2025
  If your KitchenAid Refrigerator's freezer compartment is too cold: * The freezer control may be set too cold. Set it to a higher temperature. * The refrigerator may be operating in Max Cool or Automatic Max Ice Mode. This is normal operation. * The freezer thermistor might be faulty. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * There might be no evaporator fan motor feedback. The fan motor will run at 3000 rpm.
D
Diane AllenAug 27, 2025
What to do if the 'Call Service' icon lights up on my KitchenAid Refrigerator?
- T
  Timothy StewartAug 27, 2025
  If the "Call Service" icon lights up and/or the alarm is activated on your KitchenAid Refrigerator, it could be due to several reasons: * The main control board may be overheating, possibly due to blocked condenser airflow or a malfunctioning condenser fan motor. Check these components. * The refrigerator temperature might be above 48°F or the freezer above 15°F for more than 3 hours. In this case, run diagnostics to test all components. * Both thermistors might have failed. Run diagnostics and test the thermistors and their leads. * There might be no feedback from the evaporator fan motor. Run diagnostics and test the fan motor and its wiring.
C
Christy WoodAug 31, 2025
What to do if the condenser fan runs but the compressor won't start on my KitchenAid Refrigerator?
- Q
  qhumphreyAug 31, 2025
  If the condenser fan runs but the compressor won't start on your KitchenAid Refrigerator, the following could be the issue: * There may be no DC control voltage from the main PCB to the inverter board. * The control voltage wires may be loose or reversed. Check the connections and repair as needed. * There may be an issue with the compressor. * There may be an issue with the inverter board.
B
Brandon PenningtonSep 3, 2025
Why does my KitchenAid Refrigerator run too long?
- J
  Joyce SingletonSep 4, 2025
  It is normal for your KitchenAid Refrigerator to run for extended periods. It is designed to run almost constantly at the lowest possible compressor speed because starting and stopping the compressor uses more power than continuous low rpm operation.
M
Michelle FaulknerSep 7, 2025
How to fix no temperature display and no interior lights on my KitchenAid Refrigerator?
- L
  Linda DurhamSep 8, 2025
  If there is no temperature display and no interior lights on your KitchenAid Refrigerator, consider these possibilities: * The unit may be set to Holiday Mode. Press the Holiday Mode key to cancel this operation. * Either door may have been open for over 10 minutes. Close the door and/or check the door switches.

KitchenAid KSSC36QKS00 Specifications

General

Brand	KitchenAid
Model	KSSC36QKS00
Category	Refrigerator
Type	Side-by-Side
Width	35.75 inches
Ice Maker	Yes
Water Dispenser	Yes
Finish	Stainless Steel
Energy Star Qualified	Yes

Summary

General Safety and Precautions

Safety First

Essential safety guidelines and warnings for appliance operation and maintenance.

Electrical Safety and Grounding

Proper electrical power supply and grounding requirements to prevent shock hazards.

Anti-Tip and ESD Precautions

Measures to prevent refrigerator tipping and protect sensitive electronics from static discharge.

Model and Serial Number Information

Model Number Designations

Explains the structure and meaning of model numbers for product identification.

Serial Number Breakdown

Details the components and meaning of serial numbers for product tracking.

Refrigerator Specifications

Model Specifications Tables

Technical specifications including dimensions, volumes, and warranty for various models.

Installation Guidelines

Product Dimensions and Openings

Required clearances and dimensions for proper refrigerator installation in cabinetry.

Water Supply and Anti-Tip Installation

Instructions for connecting water supply and securing the unit to prevent tipping.

Leveling and Door Alignment

Procedures for leveling the refrigerator and adjusting door alignment for proper function.

Theory of Operation

Electronic Control Panel and Temperature Management

Overview of the control panel, thermistors, and how temperatures are managed.

Component Operations

Explains the function and operation of the compressor, fan motor, and air door.

Special Operating Modes

Details on Max Cool, Automatic Max Ice, and Holiday modes for refrigerator operation.

Component Access and Testing

Component Locations

Visual guide showing the location of key refrigerator components for service.

Removing Unit Compartment Cover

Step-by-step instructions for removing the main cover protecting internal components.

Accessing Control Boards and Inverter

Procedures for removing the main control board, inverter assembly, and switches.

Testing Major Components

Procedures and expected values for testing thermistors, motors, and control boards.

Diagnosis and Troubleshooting

Diagnostic Mode Procedures

Steps to enter and navigate the refrigerator's diagnostic mode for testing components.

Troubleshooting Common Problems

A chart listing common issues, their causes, and recommended test procedures.

Wiring Diagrams and Strip Circuits

Wiring Diagrams

Schematic diagrams illustrating electrical connections for bottom mount and side-by-side models.

Strip Circuits for Cooling and Fans

Simplified circuit diagrams showing power flow for cooling, fans, and other key functions.

Product Specifications and Warranty

Contact Information for Support

Phone numbers for obtaining product specifications, warranty, and technical assistance.

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