17
EN
TROUBLESHOOTING
Problem Possible Cause Suggested Solution
No water comes out. Water tank is empty. Pour water in water tank.
The input voltage or
frequency is inconsistent
with nameplate.
Make sure the voltage
and frequency is consistent
with the nameplate.
Machine malfunctions. Please contact with the
authorized service.
Appliance make noise for
long time.
Water tank is empty. Pour water in water tank.
Pump not working. Re-start the machine after
turn off and cool down the
machine.
Implementation of the
above operation problems
still exist .
Please contact with the
authorized service.
Machine is not working. The power outlet is not
plugged well.
Plug the power cord into a
wall outlet correctly.
Machines overheating to
make thermostat jump off.
Re-start the machine after
turn off and cool down the
machine.
Machine malfunctions. Please contact with the
authorized service.
Function button not
working.
Without any display. Please contact with the
authorized service.
Lack of cup. Please place teapot back.
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