45
EN
Problem Possible cause Solution
The coee is running
out at the edge of the
portalter.
There is too much
coee powder in the
lter sieve
Turn o the device
and wait for it to cool
down. Clean the lter
screen and then ll in
the ground coee.
There is coee
powder in the sealing
ring under the brew-
ing unit.
The above operatio-
nal issues have not
been resolved.
Contact a specialist
company.
The coee is coming
out of the device too
slowly or not at all.
The ground coee is
too ne.
Use coarser coee
powder.
The lter sieves are
clogged.
Clean the lter sieve
with a small brush.
The water tank has not
been inserted correctly.
Reinstall the water tank.
Water leaks from the
bottom of the unit.
The drip tray is full. Clean the drip tray.
Malfunction of the
espresso machine.
Contact a specialist
company.
The espresso
machine does not work.
The mains plug is not
correctly inserted in
the socket.
Insert the mains plug
properly into the socket.
Short circuit in the
temperature sensor
(NTC).
Contact a specialist
company.
Malfunction of the
espresso machine.
The steam does not
froth the milk.
The "steam" indicator
light does not light up.
Wait for the "steam"
indicator light to
come on.
The milk cup is too
big or the shape is
not suitable.
Use a tall and narrow
milk cup.
Low-fat milk was used. Use whole milk.
Note: If you cannot nd the cause of the malfunction, contact a specialist
company and do not attempt to repair or disassemble the device yourself.