8
Universal wheel is
abnormal
Universal is tangled with
something
Clean the universal wheel
Incorrect home Wi-Fi username or
password
Enter the correct home Wi-Fi
username and password
unknown reason
Restart the robot.
turn off power switch
turn on again
9
Robot is not able to
connect to the home
Wi-Fi network
Robot is not within range of your
home Wi-Fi signal
Make sure robot is within range
of your home Wi-Fi signal
Network setup started before
robot was ready
Turn ON power switch
Press robot button for more
than 3 seconds
Robot is ready for network
setup when it plays a music
tune and its button light flash
slowly
Your smartphone’s operating
system needs to be updated
Update your smartphone’s
operating system.
The Robot APP runs on iOS 9.0
and Android 4.0 and above
10
11
Remote control is
not sensitive
Too far away from the robot during
operation
Please aim the machine to
operate within effective range
Other problems
No.
Malfunction
Possible Causes
Solution
6.Troubleshooting
28
Attention: If the above troubleshooting still fails to solve the problems, please contact
company's after-sales service, please do not disassemble the machine by yourself
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