What to do if my Kobalt 3809900 chain rotates but doesn't cut?
- SStephanie WhiteAug 7, 2025
If the motor of your Kobalt Pole Saw is running and the chain is rotating but not cutting, the issue might be a dull chain. Try replacing or sharpening the chain. Another possibility is that the chain is installed backwards. In this case, reinstall the chain, reversing its direction.