Getting help
www.kodak.com/go/playtouchsupport 21
Videos do not
play on a TV.
■ Ensure that an HDMI or AV Cable is connected
directly to the TV input (see page 16).
■ Ensure that the TV menu settings are correct for
an HDMI or AV connection.
■ Ensure that the Video Out is set correctly (see
page 14).
Videos are
blurry.
■ Ensure that the lens is clean.
■ Ensure that the Focus switch is set to Normal (or
to Close-up, if taking close-up videos/pictures).
■ Turn on Digital Image Stabilization (see
page 14).
■ When using a tripod, turn off Digital Image
Stabilization.
Playback on a
TV is not in
stereo.
■ Ensure that your TV or receiver has stereo
speakers.
■ Ensure that the TV menu settings are correct for
an HDMI or AV connection.
■ Ensure that the Video Out is set correctly (see
page 14).
Camera will
not work with
optional
remote control.
■ Ensure that the battery is correctly inserted in the
remote control and camera.
■ Ensure that the camera infrared receiver (above
the lens) and the remote control have an
unobstructed path.
■ Try a different angle or move closer.
Problem Solution
urg_01150.book Page 21 Friday, August 5, 2011 7:57 AM