40 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Direct printing (PICTBRIDGE enabled printer) problems
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 4).
■ Insert a new/charged battery (see page 1).
■ Memory is full. Transfer pictures to the computer (see page 35),
delete pictures (see page 20), or insert another card.
Cannot find the
desired picture/video
■ To view pictures on a card, see page 19.
Status Solution
Slide Show does not
run on an external
display device
■ Adjust the camera Video Out setting to NTSC or PAL (see
page 33).
■ Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■ Turn off the camera, then turn it back on.
■ Make sure the batteries are fresh and installed correctly (see
page 1).
■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page 35). Then
turn on the camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Cannot print to a
PICTBRIDGE Printer
■ In the Setup menu, change the Computer Connection setting to
Other Application (see page 34).
Status Solution
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