43 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Direct printing (PICTBRIDGE enabled printer) problems
Memory card not
recognized or camera
freezes with card
■ Card may be corrupted. Format the card in the camera (see
page 38).
■ Use another memory card. Only SD or SDHC Cards are supported.
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 7).
■ Insert a new/charged battery (see page 1). Charge the Li-Ion
battery whenever necessary.
■ Memory is full. Transfer pictures to the computer (see page 39),
delete pictures (see page 24), or insert another card.
Status Solution
Slide Show does not
run on an external
display device
■ Adjust the camera Video Out setting to NTSC or PAL (see
page 37).
■ Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■ Turn off the camera, then turn it back on.
■ Make sure the battery is installed correctly (see page 1) and
charged (see page 2).
■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page 39). Then
turn on the camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Cannot print to a
PICTBRIDGE Printer
■ In the Setup menu, change the Computer Connection setting to
Other Application (see page 37).
Status Solution
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