Kodak ZM2 - Getting Help: Troubleshooting; Troubleshooting

Getting help
www.kodak.com/go/Zm2support 15
NOTE: If problems persist, go to www.kodak.com/go/support and click
Step-by-Step Solutions & Repair.
Problem Solution
Camera will not turn on. ■ Ensure that the battery is charged.
■ Ensure the camera is clean and dry. (If
it’s wet inside, let it dry for 24 hours.)
Videos are choppy or
jumpy when played on a
computer.
■ Use ARCSOFT MEDIAIMPRESSION SE
for KODAK Software for video
playback (see page 12).
■ Ensure that the computer system
requirements are met. Go to
www.arcsoft.com/support.
Videos are blurry. ■ Ensure that the lens is clean.
■ Ensure that the subject is at least 1 m
(3.3 ft) from the lens.
Problems with ARCSOFT
MEDIAIMPRESSION SE for
KODAK Software.
■ Go to www.arcsoft.com/support. (For
other applications, go to their support
sites.)