The ice shovel is blocked.
Please remove the ice if the ice shovel is blocked by
ice, otherwise, call customer service for consultation.
The ice
maker
stops
working.
The ice tray is not in the right position.
1. Remove the ice in the ice tray and press the
“ ” key to restart the appliance.
2. Call Customer Service if the appliance still can
not work after restart.
The ice
basket is
full but the
“ ”
indicator
does not
illuminate.
The “ice full” condition can not be
detected as the infrared light module is
interfered by the sunlight.
Unplug the appliance and move it to a place which is
not exposed to the sunlight, then plug the appliance
and activate it again.
Making ice takes too much time.
Stop making ice and restart the ice-making cycle after
the ice melts.
The water in the water reservoir is of too
low temperature.
Fill the water reservoir with water ranges between 8℃
and 25℃.
The
ice-making
cycle
seems
normal but
no ice is
produced.
The ambient temperature or water
temperature is too high.
Start the ice-making cycle at a environment with an
ambient temperature less than 32°C and fill the water
reservoir with some cold water.
Refrigerating system leaks
Refrigerating system blocks
1. Poor heat dissipation.
2. The water temperature is too
high.
3. The ambient temperature is too
high.
1. Leave an 8-inch (20cm) clearance on all sides
of the ice maker for proper ventilation.
2. Fill the water reservoir with water ranges
between 8℃ and 28℃.
1. Operate the ice maker at a environment with
an ambient temperature between 10℃ and 32℃.
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