Kogan KA12LDGFRYA - Troubleshooting; Problem Solving Guide; Error Codes

Problem Possible Cause Solution
12L Air Fryer Oven not
working
 Appliance not plugged in
 Preparation time and
temperature not set
 Connect power cord
 Set temperature and time;
check door is closed
Food not cooked
 Round basket overloaded
 Temperature set too low
 Fry in smaller batches
 Raise temperature
Food not fried evenly
 Food not turned during cooking  Turn food; see Operations
White smoke coming
from unit
 Oil is being used
 Grease residue
 Wipe to remove excess oil
 Clean round basket
after each use
French fries not fried
evenly
 Wrong type of potato
 Potatoes not blanched
 Use fresh, firm potatoes
 Cut and pat dry to
remove excess starch
Fries not crispy
 Too much water
 Dry potato properly before
misting oil
 Cut smaller
 Add more oil
 Blanch cut potatoes
Error Codes
Display Shown Possible Cause Solution
E1 Broken thermal sensor circuit Contact Kogan.com
E2 Thermal sensor short circuit Contact Kogan.com
FAQ:
1. Can I prepare food other than fried dishes with my 12L Air Fryer Oven?
You can prepare a variety of dishes, including steaks, chops, burgers and baked goods.
2. Is the 12L Air Fryer Oven good for making or reheating soups and sauces?
Never cook or reheat liquids in the 12L Air Fryer Oven.
3. What do I do if the unit shuts down while suggestions?
As a safety feature, the 12L Air Fryer Oven has an auto shut-off function to prevent damage
TROUBLESHOOTING