Troubleshooting Procedures (cont.)
Symptoms Probable Cause/Recommended
Action
4. Blend temperature drift. Indicates operating conditions
changed.
a. Refer to symptom 2 above.
b. Hot supply temperature
fluctuation.
c. Supply pressure fluctuation.
5. Hot water in cold supply or cold
water in hot supply.
Indicates crossflow. Replace check
valve.
6. Maximum blend temperature
setting too hot or too cold.
a. Indicates incorrect maximum
temperature setting; refer to the
″Adjust Temperature Settings″
section.
b. As symptom 4 above
c. As symptom 5 above.
7. Water leaking from the valve
body.
Seal(s) worn or damaged.
a. Obtain service kit and replace
seal(s).
b. If leaking from around the
temperature spindle, replace the
thermostatic cartridge.
8. Flow knob or temperature knob
is stiff to operate.
a. Impaired free movement of
internal components. Renew the
appropriate cartridge.
b. Supply pressures are too high.
Fit pressure reducing valve.
Lifetime Limited Warranty — USA and Canada
Kohler Co. warrants its faucets manufactured after January 1, 1997, to
be leak and drip free during normal residential use for as long as the
original consumer purchaser owns his/her home. *If the faucet should
leak or drip during normal use, Kohler will, free of charge, mail to the
purchaser the cartridge necessary to put the faucet in good working
condition.
Kohler also warrants all other aspects of the faucet, except gold finish,
to be free of defects in material and workmanship during normal
residential use for as long as the original consumer purchaser owns
his/her own home. If a defect is found in normal residential use,
Kohler Co. will, at its election, repair, provide a replacement part or
product, or make appropriate adjustment. Damage to a product caused
by accident, misuse, or abuse is not covered by this warranty. Proof of
purchase (original sales receipt) must be provided to Kohler with all
1041158-5-B 10 Kohler Co.
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