20171297051-17.vsd ©Kohler Co.-
Troubleshooting
USA/Canada: 1-800-4KOHLER / México: 001-877-456-4537 / kohler.com
63
When using the
shower, is the inside
door panel closest to
the showerhead?
57
Is the leaking
occurring between
the door panels or
under the door
panels?
Between
58
Close both door panels, with the
inside panel closest to the
showerhead. Refer to the help
topic and video below to adjust the
rollers so the door panels are flush
with the walls. Is the leaking still
occurring?
59
Are the top of the
cleats level with the
top of the wall
jambs? Are the
cleats touching the
wall jambs? Both
answers must be yes
to select yes.
60
Refer to the installation
guide below and reinstall
the wall jambs and cleats
correctly.
61
Issue resolved.
Yes
Under Yes No
No
Yes
No
B
62
Make sure any
showerheads are
pointed away from
the door panels.
64
Slide the inside door
panel closest to the
showerhead when
using the shower. Is
the leaking still
occurring?
Yes
No
4
65
Is the centerguide
installed?
70
Make sure any
showerheads are
pointed away from
the door panels.
69
The door is not sized
correctly for the finished
opening. Replace the
door with a model that is
the correct size for the
finished opening.
68
Close the door
panels so the inside
panel is closest to
the showerhead. Do
the panels overlap
over the
centerguide?
66
Refer to the help
topic below and
install the
centerguide.
No
Yes
Yes
No
67
Issue resolved.
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