What to do if my Konka HDTV has no picture?
If your Konka HDTV shows no picture, ensure the power cord is properly inserted and the power switch is on. Check the contrast, brightness, and volume settings. You can also press the standby key on the remote control to inspect the TV.
How to fix Konka 55U55A when there is a normal picture but no sound?
If you have a normal picture but no sound on your Konka HDTV, inspect whether the mute function on the remote control is activated, or check if the audio system is correctly set up.
What to do if my Konka HDTV screen is scrambled?
If your Konka HDTV screen is scrambled, retune the channel.
Why does my Konka HDTV have no color?
If your Konka HDTV has no color, check the color control settings.
Why is my Konka HDTV signal interfered?
Interference on your Konka HDTV might be caused by nearby electronic equipment, cars, motorcycles, or fluorescent lights.
Why does my Konka 55U55A have snow on the screen?
Snow on your Konka HDTV screen might be due to the antenna's position, direction, or connection.
What causes ghosting on my Konka 55U55A HDTV?
Ghosting on your Konka HDTV could be caused by issues with the antenna's position, direction, or connection.
Key instructions for safe operation and installation of the TV.
Regulations and guidelines related to radio frequency interference and compliance.
Important notices regarding the safe installation and use of the TV, especially concerning children.
Highlights the key functionalities and capabilities of the TV.
Lists the included accessories that come with the TV.
Details the technical specifications and parameters of the TV models.
Step-by-step guide for assembling the TV's base stand.
Instructions for securely mounting the TV onto a wall.
Details front panel features and rear AV/other connection ports.
Guidance on antenna connection and HDMI preset modes.
Instructions for connecting external audio-visual equipment to the TV.
Detailed explanation of the TV's remote control buttons and their functions.
Guide on how to insert batteries into the remote control.
Guides the user through the initial setup wizard for the TV.
Instructions for connecting the TV to a Wi-Fi network.
Explains and requires agreement to Google's terms of service for TV features.
Procedure for setting a password for TV security and privacy.
How to set time zone, TV modes, and tuner mode.
Process for scanning and tuning available TV channels.
Overview of the TV's home screen layout and navigation.
How to select and switch between different input sources (TV, HDMI, etc.).
Explains the different methods to access and navigate the TV's on-screen menus.
Detailed steps for configuring network and internet connections.
Covers channel sources, installation modes, parental controls, and audio settings.
Signing into Google accounts and managing app permissions.
Accessing device information, system updates, and legal details.
How to manually set or automatically update date and time settings.
Guide to selecting language and managing keyboard settings for input.
Configuration options for various input connections and HDMI CEC control.
Settings related to sleep timers, picture off, switch off timer, and auto power off.
Adjusting picture parameters like brightness, contrast, color, and sharpness.
Options for adjusting sound style, balance, surround sound, and equalizer.
Managing internal and removable storage for the TV.
Customizing channels, apps, and licenses on the home screen.
Configuring Google Assistant and managing Chromecast settings.
Configuring screen saver options and managing location services.
Options for audio description, visual and hearing impairment aids, and text-to-speech.
How to reset the TV and pair remote controls and accessories.
How to use the multimedia player to view video, photo, and audio files from USB.
Lists common picture and audio problems and their inspection methods.
Key instructions for safe operation and installation of the TV.
Regulations and guidelines related to radio frequency interference and compliance.
Important notices regarding the safe installation and use of the TV, especially concerning children.
Highlights the key functionalities and capabilities of the TV.
Lists the included accessories that come with the TV.
Details the technical specifications and parameters of the TV models.
Step-by-step guide for assembling the TV's base stand.
Instructions for securely mounting the TV onto a wall.
Details front panel features and rear AV/other connection ports.
Guidance on antenna connection and HDMI preset modes.
Instructions for connecting external audio-visual equipment to the TV.
Detailed explanation of the TV's remote control buttons and their functions.
Guide on how to insert batteries into the remote control.
Guides the user through the initial setup wizard for the TV.
Instructions for connecting the TV to a Wi-Fi network.
Explains and requires agreement to Google's terms of service for TV features.
Procedure for setting a password for TV security and privacy.
How to set time zone, TV modes, and tuner mode.
Process for scanning and tuning available TV channels.
Overview of the TV's home screen layout and navigation.
How to select and switch between different input sources (TV, HDMI, etc.).
Explains the different methods to access and navigate the TV's on-screen menus.
Detailed steps for configuring network and internet connections.
Covers channel sources, installation modes, parental controls, and audio settings.
Signing into Google accounts and managing app permissions.
Accessing device information, system updates, and legal details.
How to manually set or automatically update date and time settings.
Guide to selecting language and managing keyboard settings for input.
Configuration options for various input connections and HDMI CEC control.
Settings related to sleep timers, picture off, switch off timer, and auto power off.
Adjusting picture parameters like brightness, contrast, color, and sharpness.
Options for adjusting sound style, balance, surround sound, and equalizer.
Managing internal and removable storage for the TV.
Customizing channels, apps, and licenses on the home screen.
Configuring Google Assistant and managing Chromecast settings.
Configuring screen saver options and managing location services.
Options for audio description, visual and hearing impairment aids, and text-to-speech.
How to reset the TV and pair remote controls and accessories.
How to use the multimedia player to view video, photo, and audio files from USB.
Lists common picture and audio problems and their inspection methods.
This document serves as the owner's manual for the KONKA U5 Series 4K Ultra HD Android TV, providing comprehensive instructions for its setup, operation, and troubleshooting. The television is designed to function as a primary display terminal, capable of storing both air and cable TV programs, and features HDMI connectivity for various external devices. Additionally, it includes a multi-media player function via USB, allowing users to enjoy content from portable storage devices.
The manual begins with essential safety and warning information, emphasizing the importance of proper installation and handling to prevent injury or damage. It advises users to read all instructions carefully, keep the manual for future reference, and heed all warnings. Key safety precautions include avoiding water exposure, cleaning with a dry cloth, ensuring proper ventilation, and keeping the TV away from heat sources. The document also highlights the importance of using the provided polarized plug correctly and protecting the power cord from damage. For servicing, users are instructed to refer to qualified personnel, especially if the apparatus is damaged, exposed to liquids, or not operating normally. Environmental aspects of battery disposal are also mentioned, along with warnings against exposing the apparatus to dripping or splashing liquids and placing objects filled with liquids on it. A specific warning is given to ensure the product is placed on a stable, horizontal surface to prevent tipping.
Further safety guidelines detail the risks associated with placing the television in an unstable location, which could lead to serious personal injury or death, particularly for children. It recommends using manufacturer-recommended cabinets or stands, ensuring furniture can safely support the TV's weight, and anchoring tall furniture and the television to a suitable support to prevent falling. Users are also advised against placing the TV on cloth or other materials that might be located between the TV and supporting furniture, and to educate children about the dangers of climbing on furniture to reach the TV or its controls. These considerations are also applicable if an existing television set is being retained and relocated. The manual includes symbols for caution regarding electric shock and important operating instructions, and warns against exposing the apparatus to rain or moisture, or batteries to excessive heat.
The manual also provides FCC statements, warning against unauthorized modifications that could void the user's authority to operate the equipment. It notes that the unit complies with Class B digital device limits and offers measures to correct potential radio or television interference, such as reorienting the antenna, increasing separation, or connecting to a different circuit. Personal safety notices reiterate the importance of reading all instructions, placing the TV on a level and sturdy surface, and preventing children from pulling or climbing on the TV or its furniture. It also advises proper cable routing to avoid accidental pulling and recommends professional installation for wall mounting, including checking wall structure support.
Installation instructions cover the assembly of the base stand and wall mount. For base stand assembly, users are guided to place the TV display-side down on a flat surface protected by a cloth, then insert the two bottom brackets into the designated gaps and secure them with four screws, ensuring they are firmly tightened. A note clarifies that the stand is not a swivel stand. For wall mount installation, the process involves using expansion bolts to fix wall mount brackets to the wall, then securing the TV to the wall mount with four screws on the rear side. A warning specifies that the angle between the TV and the wall must not exceed 3°.
The front panel description details the remote control sensor, indicator LED (red for standby), and key board. The key board includes a middle button for power on/off and OK function in menus, left/right keys for volume adjustment and cursor movement, and up/down keys for channel adjustment and cursor movement. Rear AV connections are illustrated, showing USB, HDMI1(ARC), and HEADPHONE ports on the side, and LAN, OPTICAL output, additional USB ports, HDMI4, HDMI3, HDMI2, AV IN, and RF ports on the rear. An antenna connection diagram explains how to connect an outdoor or indoor antenna, or CATV net, with instructions for loosening screws, inserting feeder wires, and tightening screws. A table of preset HDMI modes with corresponding resolutions and frequencies is also provided.
The AV equipment section explains how to connect various external devices like VCRs, DVDs, camcorders, and stereo systems using the provided input terminals. It illustrates connections for video equipment and an audio receiver, indicating the yellow, red, and white audio/video inputs.
The remote controller section details each button's function, including power, input selection, dedicated buttons for NETFLIX and YouTube, closed captioning, stop, mute, reverse, forward, play/pause, sound mode, info, picture mode, navigation arrows, OK, return, home page, on-screen menu, Google Assistant, volume, channel, numeric keys, a symbol key, and colored buttons for specific operations. Instructions for installing batteries in the remote control are also included, emphasizing correct polarity and not mixing old and new batteries.
The initial setup guide walks users through the first-time setup process, starting with pairing the remote control via Bluetooth. It then guides users through selecting the system language, connecting to Wi-Fi, agreeing to Google's location and Android improvement settings, and browsing features like Google Play apps and Chromecast built-in. Users can also adjust text-to-speech speed. Further setup steps include setting up a device password for security, confirming the password, selecting the time zone, and choosing between "Home" and "Retail" TV modes. After agreeing to Google's Terms of Service, the setup is completed, and users can begin watching TV.
The manual then delves into detailed operation instructions, starting with input source selection from the HOME interface or via the SOURCE button. It explains how to navigate the on-screen menu to access various settings, including Network & internet settings for Wi-Fi and Ethernet connections, and APP permissions. Device preferences cover "About" information like system updates, device name, restart options, status, legal information, model, version, and software version.
Date & Time settings allow users to configure automatic date and time, set date and time manually, select time zone, and choose 24-hour format. Timer settings include Power On Timer Type, Auto Power On Time, Power Off Time Type, and Power Off Time. Language settings allow selection of the desired language. Keyboard settings cover current keyboard, Gboard settings, and managing keyboards. Inputs settings allow users to select input sources, control HDMI devices, and manage device auto power off and TV auto power on features.
Power settings include Sleep Timer, Picture off, Switch off timer, and No Signal Auto Power Off. Picture settings allow adjustment of Picture Mode (Energy Saving, User, Standard, Vivid, Sport, Movie, Game), Backlight, Brightness, Contrast, Saturation, HUE, Sharpness, Gamma (Dark, Middle, Bright), Color Temperature, Advanced Video, and Reset to Default. Sound settings cover Sound Style (User, Standard, Vivid, Sports, Movie, Music, News), Balance, Sound Surround, Equalizer Detail, Speakers (TV Speaker, External Audio System), Digital Output (Auto, Bypass, PCM, Dolby Digital Plus, Dolby Digital), SPDIF Delay, Auto Volume Control, Downmix Mode (Stereo, Surround), and Reset to Default.
Storage settings display internal shared storage and removable storage information. Home Screen settings allow customization of channels, enable video/audio previews, reorder apps/games, and access open source licenses and Android TV services. Retail Mode settings allow users to turn retail mode on or off. Google Assistant settings include accounts, view permissions, searchable apps, SafeSearch filter, block offensive words, and open source licenses. Chromecast built-in settings provide information about the feature, open source licenses, and version number. Screen Saver settings allow users to choose screen saver type (Backdrop, Colors, Turn screen off), when to start, and when to put the device to sleep. Location settings show location status and recent location requests. Usage & Diagnostics settings allow users to enable or disable automatic sending of diagnostic information to Google. Reset settings allow users to erase all data and restore factory defaults. Remote & Accessories settings are for pairing Bluetooth devices.
Finally, the manual includes a Multimedia Player section, explaining how to access the MMP APP from the HOME interface to view video, photo, audio, and text files from a USB flash drive. A troubleshooting section provides a table of common problems related to picture and audio, along with suggested inspections to resolve issues like snow, ghosting, interference, no picture, no color, or scrambled channels. It clarifies that accessories like the remote control are not covered by the guarantee.
General| Screen Size | 55 inches |
|---|---|
| Resolution | 3840 x 2160 (4K UHD) |
| Display Type | LED |
| HDR | Yes |
| HDR Support | HDR10 |
| Smart TV | Yes |
| Operating System | Android TV |
| Wi-Fi | Yes |
| HDMI Ports | 3 |
| USB Ports | 2 |
| Refresh Rate | 60 Hz |
| Bluetooth | Yes |
| Sound Output | 20W |
| Dimensions (W x H x D) | 1230 mm x 715 mm x 85 mm |
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