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KoolMore FLW-3CWH - User Manual

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OWNERS MANUAL
Read This Manual
Inside you will find many helpful hints on how to use
and maintain your washing machine properly. Just
a little preventative care on your part can save you
a great deal of time and money over the life of your
washing machine. Youll find many answers to
common problems in the chart of troubleshooting
tips. If you review the chart of Troubleshooting Tips
first, you may not need to call for service.
Front Loader Washer Machine
MODEL: FLW-3CWH
Before using your washing machine,please read this
manual carefully and keep it for future reference.
For any service-related Issues,
please contact us:
Phone Number: 718-576-6342
Email address: support@koolmore.com
Warranty
LIMITED WARRANTY
1.Failure of product to perform during power failures and interruptions or inadequate electrical service
2.Damage caused by transportation or handling.
3.Damage caused to the product by accident, vermin, lightnin winds, fire, floods, or acts of God.
4.Damage resulting from accident, alteration, misuse, abuse, or improper installation, repair, or
maintenance. Improper use includes using an external device that alters or converts the voltage or
frequency of electricity
5.Any unauthorized product modification, repair by unauthorized repair center, or use of non-approved
replacement parts.
6.Abnormal cleaning and maintenance as described in the user's manual.
7.Use of accessories or components that are not compatible with this product.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
LIMITED WARRANTY KOOLMORE SUPPLY, INC. warrants to the original consumer or purchaser this
KOOLMORE product is free from defects in material or workmanship for a period of One (1) year from
the date of purchase. If any such defect is discovered within the warranty period,
KOOLMORE SUPPLY, INC., at its discretion, will repair or replace the product at no cost or pay for
replacement parts and repair labor to correct defects in materials or workmanship that existed when this
major appliance was purchased or that are the result of normal usage when this major appliance is
installed, operated and maintained according to instructions attached to or furnished with the product, At
its sole discretion. Koolmore Supply Inc may determine to replace the product. In the event of product
replacement, your appliance will be warranted for the remaining term of the original unit's warranty
period.
This limited warranty is good only to the original purchaser of the product and effectivee only when used
in the United States.
This limited warranty is effective from the date of original consumer purchase. Proof of original
purchase date is required to obtain service under this limited warranty.
YOU’RE SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Koolmore designated service company.
For warranty or repair service: Email us at support@koolmore.com include your name, address, phone
number, warranty repair request, and a copy of your proof of purchase receipt.
You can also visit us at koolmore.com and use the contact us page.
KOOLMORE customer service will contact you and arrange prompt service for your appliance.
Thank you for choosing KOOLMORE.
THIS LIMITED WARRANTY DOES NOT APPLY TO

Questions and Answers

  • S
    Scott MedinaAug 13, 2025
    Why won't my KoolMore FLW-3CWH start?
    • M
      Michelle BensonAug 13, 2025
      If your KoolMore Washer won't start, several factors could be at play. First, ensure the door is completely closed. Next, verify that the power plug is properly inserted. Also, check that the water supply tap is open. Finally, confirm that you've pressed both the “On/Off” and “Start/Pause” buttons.
  • L
    Leah TorresAug 16, 2025
    How to fix water leakage from KoolMore Washer?
    • J
      Julia RodriguezAug 16, 2025
      If you notice water leaking from your KoolMore Washer, the connection between the inlet pipe or outlet hose and the tap or washing machine may not be tight. Check these connections and fasten the water pipes securely. Additionally, a blocked drain pipe in the room could be the issue. Clean the outlet hose and, if necessary, consult a specialized person to repair it.
  • S
    Stephanie BeckAug 20, 2025
    Why does the indicator light not work on my KoolMore FLW-3CWH?
    • P
      Patrick ReevesAug 20, 2025
      If the indicator or display on your KoolMore Washer isn't lighting up, the power may be disconnected. Check if the power is shut down and the power plug is correctly connected. If the issue persists, it might indicate problems with the PC board or a connection problem with the harness.
  • L
    Lauren HornAug 25, 2025
    What to do if KoolMore FLW-3CWH is overflowing?
    • O
      owenspamelaAug 25, 2025
      If water is overflowing from the bottom of your KoolMore Washer, it could be due to a loose inlet pipe. Ensure you fix the inlet pipe firmly. Alternatively, the outlet hose may have a water leakage, in which case you should replace the drain hose.
  • T
    thompsonpamelaAug 28, 2025
    What to do if the KoolMore FLW-3CWH Washer door cannot be opened?
    • B
      Bradley LopezAug 28, 2025
      If the door of your KoolMore Washer won't open, it is likely due to the machine's safety protection design being active. To resolve this, disconnect the power.
  • K
    Karen SwansonAug 31, 2025
    Why are the washing effects not good with my KoolMore FLW-3CWH?
    • S
      Shawn HerreraAug 31, 2025
      If your KoolMore Washer isn't cleaning clothes effectively, it could be because the clothes are too dirty; try selecting a more appropriate wash cycle. Also, check if you're using enough detergent. Add the proper amount according to the instructions on the detergent package.
  • A
    Amanda WashingtonSep 4, 2025
    How to remove detergent residues in the KoolMore Washer box?
    • W
      William HoltSep 5, 2025
      If you find detergent residues in the dispenser of your KoolMore Washer, it's likely that the washing powder has become dampened and clumped together. To fix this, clean and wipe the dispenser box. Consider switching to liquid detergents or detergents specifically designed for drum washers.
  • M
    Ms. Crystal BoydSep 8, 2025
    What to do when KoolMore Washer shows a heating fault?
    • J
      Joseph CruzSep 8, 2025
      If your KoolMore Washer is experiencing a heating fault (NTC is damaged and heating pipe is aging), you can still wash clothes normally, but without the heating function. Contact the service center promptly for assistance.

Summary

Warranty

Limited Warranty

Details the limited warranty terms and conditions for the KOOLMORE product.

Limited Warranty Exclusions

Lists conditions and circumstances to which the limited warranty does not apply.

Safety And Precautions

Important Safety Instructions

Essential safety measures to reduce risk of fire, electric shock, or injury during appliance use.

Grounding Instructions

Details proper grounding procedures for electrical safety and to prevent electric shock.

Installation Requirements

Electrical Requirements

Details the necessary electrical supply, outlet type, and grounding for the appliance.

Installation Instructions

Connect Inlet Pipe

Steps for connecting the water supply hoses to the washing machine.

Level the Washer

Procedure for adjusting the machine's legs to ensure it is stable and level.

Electrical Connection

Details on connecting the washing machine to the power supply safely and correctly.

Operating Instructions

Checklist and Preparation Before Washing Clothes

Steps to take before starting a wash cycle to ensure optimal results and safety.

View of Control Panel

An overview of the washing machine's control panel and its buttons.

Troubleshooting Tips

KoolMore FLW-3CWH Specifications

General IconGeneral
BrandKoolMore
ModelFLW-3CWH
CategoryWasher
LanguageEnglish