TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start Electrical cord for oven is not plugged in. Plug into the outlet.
Door is open. Close the door and try again.
Wrong operation is set. Check instructions.
Arcing or sparking
Materials to be avoided in microwave oven
were used.
Use microwave-safe cookware only.
The oven is operated when empty. Do not operate with oven empty.
Spilled food remains in the cavity. Clean cavity with wet towel.
Materials to be avoided in microwave oven
were used.
Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food.
Cooking time, power level is not suitable. Use correct cooking time, power level.
Food is not turned or stirred. Turn or stir food.
Overcooked foods Cooking time, power level is not suitable. Use correct cooking time, power level.
Undercooked foods
Materials to be avoided in microwave oven
were used.
Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food.
Oven ventilation ports are restricted.
Check to see that oven ventilation ports are not
restricted.
Cooking time, power level is not suitable. Use correct cooking time, power level.
Improper defrosting.
Materials to be avoided in microwave oven
were used.
Use microwave-safe cookware only.
Cooking time, power level is not suitable. Use correct cooking time, power level.
Food is not turned or stirred. Turn or stir food.
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