KRATOS 29Y-004 - User Manual

Questions and Answers

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Linda LopezAug 7, 2025
What to do if there is a strong smell of gas in the KRATOS 29Y-004 cooking area?
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  ralph24Aug 7, 2025
  If you smell a strong gas odor near your KRATOS Griddle, immediately turn off the main gas valve. Do not light any flames or turn on any electrical devices. If necessary, call the fire department and then call for service. Also, check if any pilots are out while the burner knob is on. If so, turn off all burner valves and the main gas valve, wait for the gas to dissipate, and then try relighting the pilots.
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Barbara OconnorAug 13, 2025
Why is my KRATOS 29Y-004 Griddle not lighting?
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  Justin MoralesAug 13, 2025
  If your KRATOS Griddle is not lighting, first, make sure the main gas line is open by checking the valve. Next, verify that the quick disconnect is fully inserted into the female coupling. Also, check that the pilot light is lit, if not, ignite it. If the issue persists, call for service.
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Regina TurnerAug 19, 2025
Why is the pilot light not staying lit on my KRATOS 29Y-004 Griddle?
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  Chad ChavezAug 19, 2025
  If the pilot light on your KRATOS Griddle won't stay lit, try adjusting the pilot light flame height. If that doesn't work, the pilot tube may be clogged and need to be replaced. If the problem continues, call for service.
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Brandon HallAug 25, 2025
How to adjust the flame on a KRATOS Griddle if it's too high or too low?
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  Melissa WalshAug 25, 2025
  To adjust the flame height on your KRATOS Griddle, use the control knob. Turning the knob up will increase the flame, while turning it down will decrease it.
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Terrance GriffithAug 31, 2025
What to do if the cooking surface is heating up slowly on KRATOS 29Y-004 Griddle?
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  alan04Aug 31, 2025
  If the cooking surface of your KRATOS Griddle is heating up slowly, it might be due to carbon buildup. Try cleaning the griddle surface. If the problem persists, call for service.