HELP LINE
Our customer service hours are Monday – Friday, 9am – 8pm EST.
Be sure to visit our website at www.kraususa.com
If you are a HOMEOWNER please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a PLUMBING CONTRACTOR OR TRADE PROFESSIONAL please contact a Kraus Pro
Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an AUTHORIZED PARTNER please contact a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
In requesting warranty service, please be ready to provide:
1. Proof of purchase.
2. A description of the problem.
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