aHEAD
aHEAD CANNOT TURN ON
Charge aHEAD for at least 4 hours and try turning it on
again.
aHEAD CANNOT BE CHARGED
In many cases, it is simply the cable that does not work.
Please try using a dierent cable to make sure that the pro-
blem is correctly identied.
aHEAD HAS A WEIRD SOUND
Please try restarting aHEAD: Go to Bluetooth settings and
disconnect the speaker. On an iPhone this is simply done
by pressing the info icon on the right and then “Disconnect”.
If this is done on all of the devices previously connected to
the speaker, then you have restarted aHEAD. If this does not
work, please try a dierent sound source to see whether you
are experiencing the same issues. Some sound source apps
have bad Bluetooth stability, which causes problems.
BLUETOOTH IS NOT WORKING
Try pushing the multifunctional button down and hold it until
a red and blue ashing light appears. The Bluetooth function
is now activated and aHEAD is now ready to connect with
the electronic device.
Bluetooth is very sensitive and therefore it is important
always to remember turning Bluetooth o, when the electro-
nic device should not be connected to the speaker. If a phone
that previously has been connected to the speaker, has its’
Bluetooth turned on and another phone tries connecting to
the speaker, the rst phone might interrupt the connection.
The best way to avoid connection problems if there are
multiple users of the product, is simply to delete it from the
electronic devices after use.
If you have followed the above-mentioned guidelines and
you are still experiencing problems with aHEAD, please
contact our customer service.
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