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Help protect the environment!
Your machine contains many recoverable or recyclable materials.
Take these to a collection centre, or to an approved service centre for
processing.
If your appliance does not always work properly, call customer service in your country.
European directive 2012/19/UE on Waste Electrical and Electronic Equipment (WEEE), requires that old household
electrical appliances are not thrown into the normal ow of municipal waste. Old appliances must be collected
separately in order to optimize the recovery and recycling of materials they contain and reduce the impact on
human health and the environment.
Problem Solutions
Brewing takes a long time. It may be time to descale the appliance.
Several minerals can accumulate in the coffee maker’s circuitry. Regular
descaling of the machine is recommended. This may need to be done more
often depending on the hardness of your water. For more information, please
consult the “Descaling” section.
CAUTION: do not take the appliance apart
The lter holder overows or
the coffee ows too slowly.
The coffee maker needs cleaning.
There is too much coffee. We recommend using one measuring spoon or one
soup spoon of ground coffee per cup.
The ground coffee is too ne (e.g., ground coffee for espresso won’t work in a
drip coffee maker).
There is ground coffee lodged between the paper lter and the lter holder.
The paper lter is not open properly or is not well placed.
Rinse the lter holder before inserting the paper lter so it will adhere to the
damp walls of the lter basket.
Make sure you have not inserted a paper lter at the same time as the permanent
lter.
There is more than one paper lter in the lter holder.
Make sure the lter holder is pushed down all the way.
You have used ground coffee
instead of coffee beans.
Use your vacuum cleaner to remove the pre-ground coffee from the coffee bean
container.
You put water in the coffee
bean compartment.
Bring your coffee machine to the customer service.
Coffee grinder doesn’t work You maybe have use oily coffee beans (if your coffee beans are very dark, it
might be oily). This type of machine does not work with oily coffee beans.
The coffee tastes bad. Clean the coffee maker
The ground coffee is not right for your coffee maker.
The proportion of coffee and water is not sufcient. Adjust to suit your taste.
The quality and freshness of the coffee is not the best.
The water is of poor quality.
The coffee does not ow. See if there is water in the water tank.
The coffee ow system may be obstructed. You may clean it simply by rinsing
with water.
The time is not correct
(There is a time difference).
The timer is synchronised and depends on your electrical network. If there is a
time difference, we recommend that you program the time once a week to be
sure it is correct.