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If you have additional questions, please call our Consumer Service
Department:
USA: 1-800-526-5377;
Mon – Fri 8:30 a.m. – 7:00 p.m. (EST).
www.KrupsUSA.com
Canada: 1-800-418-3325;
Mon – Fri 8:30 a.m. – 4:30 p.m. (EST)
www.Krups.ca
Please note hours are subject to change.
Before calling the Consumer Service Department, please have the type
number of your KRUPS appliance available. You must have this informa-
tion before calling our Consumer Service Department so that we may
better answer your questions. The type number can be located by looking
at the bottom of your appliance.
Any general correspondence can be addressed to:
USA:
Krups
196 Boston Avenue
Medford, MA 02155
Only letters can be accepted at this address. Shipments and
packages that do not have a return authorization number will be
refused.
Canada:
Groupe SEB Canada Inc.
455 Finchdene Square
Scarborough, Ontario M1X 1B7
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