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ENGLISH
PROBLEMS POSSIBLE CAUSES SOLUTIONS
There is no crema on the
Espresso
The coffee grounds are too
old.
Use freshly ground
coffee.
The ground coffee is not
suitable for making espresso.
Use finer grounds.
There is too little coffee in the
filter holder.
Add more coffee.
The water tank leaks when
it is moved.
The valve at the bottom of the
tank is dirty or defective.
Wash the water tank
and operate the valve
with your finger, which is
beneath the tank.
The valve is blocked by the
scale deposits.
Descale the machine
(refer to the section :
DESCALING)
Water leak beneath the
appliance.
There is an internal leak. Check that the tank is
positioned correctly. If
the problem persists, do
not use the appliance
and consult an approved
service centre.
The pump is abnormally
noisy.
No water in the tank. Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
The espresso leaks out the
sides of the filter holder.
The filter holder is not
positioned correctly.
Fit the filter holder in
position and lock it (turn
from left to right until it
stops).
Remove any excess
coffee that prevents you
from fully locking the filter
holder.
The edge of the filter holder is
clogged by the coffee.
Remove the excess
coffee and clean the
grill through which the
water flows using a damp
sponge.
Your espresso tastes bad. After descaling, the rinsing
cycle was not carried out
correctly.
Rinse the appliance
in line with the user
instructions and check
the quality of the coffee.
PROBLEMS POSSIBLE CAUSES SOLUTIONS
The cups have been filled
unequally.
The filter holder is clogged. Refer to the paragraph
on CLEANING AND
MAINTENANCE for
cleaning your filter holder.
The appliance does not
work.
The pump is disabled due to
a lack of water.
Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
The removable water tank is
incorrectly positioned.
Position the water tank
correctly.
The appliance is not
connected.
Ensure that the appliance
is switched on.
The nozzle does not work
or produces little foam.
The foam nozzle is not
correctly installed.
Check that the accessory
is correctly mounted on
the appliance: remove
then re-install it on the
hinged arm using a firm
upward movement.
The milk is not fresh or too
warm.
Use fresh, cold
pasteurised or UHT milk
that has been recently
opened.
The steam nozzle has an
excess of limescale.
Descale the steam
nozzle according to
the paragraph on
DESCALING.
The shape of the container is
not suitable.
Follow the milk foaming
instructions (paragraph
on STEAM FUNCTION)
1 cup espresso button white
light and orange light flash
in turn and 2 cups espresso
button white light is lit
The machine needs to be
descaled.
Descale the machine
(refer to the section :
DESCALING)
On button white light is lit,
2 espresso buttons and
steam button orange light
flash at the same time.
Boiler temperature is too high
or too low, or temperature
sensor is broken.
Turn off the machine for a
while, then turn on again.
If the problem persists,
consult an approved
service centre.
On button white light stays
on, 2 espresso buttons
orange light flash in turn.
Water shortage in water tank
or water path is not smooth
or the flow-meter is broken.
Pour water in water tank.
If the problem persists,
consult an approved
service centre.