KWS Electronic MS-10NT - Performance and Safety Troubleshooting

19
Issue
Cause
Solution
Ragged cuts-poor yield
Dull blade
Sharpen blade. Refer to
blade sharpening
Chipped blade
Sharpen or replace blade
Hard to push product tray
No lubrication
Lubricate carriage slide rod
thoroughly with food grade
lubricant
Worn tow bracket
Replace tow bracket
Bottom Plate in contact
with tow bracket
Contact dealer or
KitchenWare Station
customer service team for
assistance
Blade does not sharpen
satisfactorily
Stones dirty, wet, or
clogged with grease
Clean sharpener with soapy
water and brush
Blade dirty
Clean blade with soapy
water
Worn stones
Replace sharpening stones
Machine trip the breaker
Insufficient power supply
Make sure to have enough
amps to support the
machine
Blade slow down slicing
cheeses
Cheese is too soft
Slightly freeze your cheese
before slicing. Slicing a
room temperature block of
cheese is not
recommended.
Dull blade
Sharpen blade. Refer to
blade sharpening
If problem persists and the above solution does not remedy the issue, please call KitchenWare
Station’s Customer Service Department at 888-505-3698.