For any questions, please contact the La Marzocco USA Solutions department
at: solutions.usa@lamarzocco.com or 206-706-9104 x101.
Troubleshooting Guide
Grinder will not turn on
Confirm the power switch has no light present.
Confirm the grinder is plugged in to a working outlet.
Confirm main breaker in box has not tripped. Reset
breaker.
Grinder will not grind coffee
Confirm grinder is on.
Confirm empty portafilter is present and fully
engaged in the Swift.
Confirm grinder is not clogged. Vacuum out all coffee
beans from grind chamber and use clean-out tool.
Reset breaker on back side of grinder – if breaker
trips more than once, call a technician.
Grinder will not tamp coffee
Confirm portafilter baskets are Swift baskets with an
S19, S22, or S28 stamped on them.
Baskets should have a matte finish. Use a scrub pad
or emery cloth to roughen surface.
Grind may be too course. Make the grind finer.
Confirm coffee dose is appropriate for the size basket
being used. If not, adjust the dose.
Inconsistent shots
Confirm when burrs were last changed. Replace at
2000lbs.
Ensure fresh beans are being used.
Compare 10 doses to each other by gram weight with
a scale. Dose should be within 1 gram difference.
If steps in this guide do not resolve the issue or there is an issue outside of this guide’s scope, call a technician
to diagnose and repair the grinder.
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