Dashboard > Network LAN.
LaCie Network Assistant is not working as described in this manual.
Q: Are you using an obsolete version of LaCie Network Assistant?
A: Install the latest version of LNA (see here) to ensure all features work correctly.
I've noticed a delay in accessing the shares.
Q: Are you transferring multiple files simultaneously?
A: Access to a share can slow down during simultaneous file transfers.
Troubleshooting the Multimedia Server
I've activated my LaPlug's multimedia service, but I can't access it using my UPnP/DLNA
device.
Q: Did you set one of your USB devices as the Master volume?
A: See Dashboard - Drives.
I can't configure WMP to find files on the USB device connected to the LaPlug.
Q: Did you add the LaPlug share or file inside a share to the WMP library?
A: See Media Servers - Windows Media Player.
Certain files located on the LaPlug aren't recognized by WMP.
Problem with file type compatibility?
A: WMP has certain file type restrictions. Click here for a list. Note that WMP is currently incompatible with the
MKV format.
Some files files stored on the LaPlug appear in my iTunes shared playlist, but some do not.
Q: Is the file type compatible with iTunes music server service?
A: The iTunes Server Service supports only following file types: .mp3, .wav, .aac, .pls, and .m3u. Other files will
be ignored.
I've activated my LaPlug's multimedia service, but I don't see its machine name in iTunes.
Q: Have you turned on Library Sharing in iTunes?
LaPlug User Manual LaCie 47
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