Launch Creader Elite GM

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Troubleshooting Guide of Launch Creader Elite GM Scan Tool

Kingbolen Customer After-Sales Service email:

kingbolen-sales02@hotmail.com

Issue: Package Missing Item

Solution:

Our package includes 1*scanner, 1*obd connector, 1*charging cable, 1*user manual,

1*quick start guide, please check them in the box carefully, if there is an item indeed

missing, we will provide further after-sales service. Thank you.

Issue: SN code is not registered

Solution:

Please check the time/time zone and network work well. If the issue is

still there, please try to factory reset the device. Here is the path:

Settings << Recovery.

Issue: The scanner will not turn on

Solution:

In response to this issue, please try the following tips to see if it works.

1) Please try to turn it on after charging for 2-3 hours and check if the

indicator light is on;

2) Please try another charging cable available;

3) If it still cannot be turned on, it is recommended that you press and

hold the power button for 10-15 seconds to try to turn it on.

If scanner still can not turn on, you can replace it directly on Amazon or contact Kingbolen

customer service.

Issue: The storage space is not enough

Solution:

Please try to clear some cache files and free up some storage space. Here

is the path: Settings << Clean up.

Or you can try to factory reset the tool. Here is the path: Settings <<

Recovery. Note: Resetting may cause data loss. Before doing so, please

be careful to perform this operation.

Need help?

Do you have a question about the Launch Creader Elite GM and is the answer not in the manual?

Launch Creader Elite GM Specifications

General

Operating System	Android 7.0
Processor	Quad-core processor
Display	5-inch
Functions	special functions
Compatibility	GM vehicles
Connectivity	Wi-Fi, Bluetooth
RAM	1GB
Operating Voltage	9V-18V
Storage Temperature	-20°C to 70°C
Operating Temperature	50°C
Update Method	Online updates
Languages	English, Spanish, French, Russian, Japanese, Portuguese