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Lelo SONA - Troubleshooting; The LED on Your SONA Does Not Pulse When Charger Is Connected?; Your SONA Does Not Activate When + Is Pressed?

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• ENGLISH
9
TROUBLESHOOTING
The LED on your SONA does not pulse when charger is connected?
• Battery is drained and will require several minutes to acknowledge that it is being charged.
• Charger is not properly connected. Check wall and DC sockets.
Your SONA does not activate when + is pressed?
• The battery is empty. Recharge your SONA.
• The interface of your SONA is locked. Hold down + and for 5 seconds.
If you experience any other problems with your SONA or if you have any questions regarding
operation, please contact: customercare@lelo.com