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Table 3. Thermostat Smart Devices Alert Codes
Alert
ID
Priority Message Troubleshooting
80003 Service soon
XX: Lost communication
with wireless Device
Smart device is connected to the
network but has failed to send
information within:
• Ninety (90) minutes for battery
powered devices
• Three (3) minutes for line
powered units.
Cycle power to the Smart Room
Sensor (see "Cycling Power for
Troubleshooting" on page 17 for
procedure)
If cycling power does not resolve
issue then:
• Remove device from the smart
device network.
• Perform a factory reset of the
device. See "Cycling Power for
Troubleshooting" on page 17
for procedure.
• Attempt to add device back to
smart device network.
If recycling power or factory
reset does not resolve issue
then replace device.
Automatically clears when
communications are
restored.
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