Lenofocus 007 - Troubleshooting Common Issues; Camera Not Turning On; Video Recording Issues; PC Recognition Problems

Audio Format
WAV
Photo Format
JPG
Video Encoding
M-JPEG
Image Proportion
16:9
Video Frame Rate
30fps
Media Player
Popular video player
Supporting System
Windows XP/7/Vista/8/10; Mac OS X 10.4 later; Linux
Battery Type
Lithium polymer battery 560mAh
Charging Voltage
DC5V 500mA
Light Source Frequency
50Hz / 60Hz
Interface Type
Micro 5 pin USB
Storage
Max 128GB micro SD card (TF card)
Charging Time
About 3 hours, refer to indicator
Video Recording Time
About 4hours
Audio Recording Time
About 8 hours
Dimensions
32x28x91mm
Net Weight
About 34.8g
N. Troubleshooting
Q: I can’t turn on the camera.
A: Charge the camera fully and try again.
Q: The camera can’t record video.
A: 1. Re-format the SD card with FAT32 format and try again. 2. Reset the camera. 3. Try another
SD card. 4. Contact Lenofocus for support.
Q: The recording stops randomly.
A: 1. Re-format the SD card and reset the camera. 2. If the issue is not resolved, please contact
Lenofocus for support.
Q: My computer / laptop doesn’t recognize the camera.
A: 1. Connect the camera to another USB port. 2. Use the SD card reader to read the SD card.
Q: I can’t play the recorded video.
A: Please download VLC media player or other video player software to try again.
Q: I can’t find recorded footage after connecting the camera to my computer / laptop.
A: 1. Change another USB port and try again. 2. Remove the SD card from the camera and connect
the SD card to your computer / laptop via SD card reader and try again.
O: I can’t turn camera off.
A: Reset camera.
Other problems, please contact Lenofocus at support@lenofocus.com