Configuring RAID with Intel Virtual RAID on
CPU . . . . . . . . . . . . . . . . . 42
Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . . . 45
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . 45
Startup problems . . . . . . . . . . . . 45
Audio problems . . . . . . . . . . . . . 46
CD or DVD problems . . . . . . . . . . . 46
Intermittent problems. . . . . . . . . . . 48
Storage drive problems . . . . . . . . . . 48
Ethernet LAN problems . . . . . . . . . . 48
Wireless LAN problem . . . . . . . . . . 49
Bluetooth problems . . . . . . . . . . . 49
Performance problems . . . . . . . . . . 50
Serial connector problem . . . . . . . . . 50
USB device problems . . . . . . . . . . 50
Software and driver problems . . . . . . . 51
Diagnosing problems . . . . . . . . . . . . 51
Chapter 7. Hardware removal and
installation . . . . . . . . . . . . . . . 53
Handling static-sensitive devices . . . . . . . . 53
Preparing your computer and removing the
computer cover . . . . . . . . . . . . . . . 53
Removing and installing hardware . . . . . . . 55
External options . . . . . . . . . . . . . 55
Device in the flex bay . . . . . . . . . . . 56
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 59
Device in the multi-drive conversion kit . . . . 66
Cover presence switch . . . . . . . . . . 77
Storage drive in a storage drive bay . . . . . 79
Storage drive cage . . . . . . . . . . . . 87
M.2 solid-state drive . . . . . . . . . . . 90
Power supply assembly . . . . . . . . . . 101
PCIe card . . . . . . . . . . . . . . . 103
Full-length PCIe card . . . . . . . . . . . 109
Heat-sink-and-fan assembly . . . . . . . . 112
Super capacitor module. . . . . . . . . . 113
Front fan assembly. . . . . . . . . . . . 115
Rear fan assembly . . . . . . . . . . . . 117
Memory module . . . . . . . . . . . . . 118
Coin-cell battery. . . . . . . . . . . . . 120
Wi-Fi units . . . . . . . . . . . . . . . 121
Completing the parts replacement . . . . . . . 128
Chapter 8. Getting information, help,
and service . . . . . . . . . . . . . . . 131
Information resources . . . . . . . . . . . . 131
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 131
Ubuntu and Gnome system . . . . . . . . 131
Safety and warranty . . . . . . . . . . . 131
Lenovo Web site. . . . . . . . . . . . . 131
Lenovo Support Web site . . . . . . . . . 131
Frequently asked questions . . . . . . . . 132
Help and service . . . . . . . . . . . . . . 132
Calling for service . . . . . . . . . . . . 132
Using other services . . . . . . . . . . . 133
Purchasing additional services . . . . . . . 133
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 135
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 137
Appendix C. Regulatory and TCO
Certified information of countries and
regions . . . . . . . . . . . . . . . . . 139
Appendix D. WEEE and recycling
information of countries and
regions . . . . . . . . . . . . . . . . . 143
Appendix E. Restriction of
Hazardous Substances (RoHS) Directive
of countries and regions . . . . . . . . 147
Appendix F. ENERGY STAR model
information . . . . . . . . . . . . . . . 149
Appendix G. Notices. . . . . . . . . . 151
Appendix H. Trademarks . . . . . . . 153
ii P520 User Guide