Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
Troubleshooting and FAQ
•
https://www.lenovo.com/tips
• https://forums.lenovo.com
Accessibility information
https://www.lenovo.com/accessibility
Reset or restore Windows
• Use Lenovo recovery options.
1. Go to
https://support.lenovo.com/
HowToCreateLenovoRecovery
.
2. Follow the on-screen instructions.
• Use Windows recovery options.
1. Go to
https://pcsupport.lenovo.com.
2. Detect your computer or manually select your
computer model.
3. Click Diagnostics ➙ Operating System
Diagnostics and then follow the on-screen
instructions.
Use the Vantage app to:
• Configure device settings.
• Download and install UEFI BIOS, drivers, and firmware
updates.
• Secure your computer from outside threats.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.
Type Vantage in the Windows search box and then press
Enter.
Product documentation:
• Safety and Warranty Guide
• Setup Guide
• This User Guide
• Regulatory Notice
Go to
https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
want.
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
https://pcsupport.lenovo.com
Windows help information
• Open the Start menu and click Get Help or Tips.
• Use Windows Search or the Cortana
®
personal
assistant.
• Microsoft support Web site:
https://
support.microsoft.com
24 Lenovo E41–55 User Guide