Lenovo IdeaCentre AIO 3 Hardware Maintenance Manual

Contents
Chapter 1. Important safety
information. . . . . . . . . . . . . . . . 1
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 2
Safety inspection guide . . . . . . . . . . . . . 3
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . . . . . . . . . . 4
Grounding requirements . . . . . . . . . . . . 4
Safety notices (multi-lingual translations) . . . . . . 4
Chapter 2. Important service
information. . . . . . . . . . . . . . . 27
Strategy for replacing FRUs . . . . . . . . . . 27
Strategy for replacing a hard disk drive or a
solid-state drive . . . . . . . . . . . . . 27
Important notice for replacing a system
board . . . . . . . . . . . . . . . . . 27
How to use error codes . . . . . . . . . . 28
Strategy for replacing FRUs for CTO, special-bid,
and standard models. . . . . . . . . . . . . 28
Product definition . . . . . . . . . . . . 28
FRU identification . . . . . . . . . . . . 28
Chapter 3. Product overview . . . . . 29
Overview . . . . . . . . . . . . . . . . . 29
Rear . . . . . . . . . . . . . . . . . . . 31
Chapter 4. Service checkout and
symptom-to-FRU index . . . . . . . . 33
Service checkout . . . . . . . . . . . . . . 33
Problem determination tips . . . . . . . . 33
Symptom-to-FRU index . . . . . . . . . . . 34
Hard disk drive boot error . . . . . . . . . 34
Power supply problems . . . . . . . . . . 35
Beep symptoms . . . . . . . . . . . . . 35
POST error codes . . . . . . . . . . . . 36
Miscellaneous error conditions . . . . . . . 37
Undetermined problems . . . . . . . . . 39
Chapter 5. Troubleshooting,
diagnostics, and recovery . . . . . . . 41
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . 41
Startup problems . . . . . . . . . . . . 42
Screen problems . . . . . . . . . . . . 43
Audio problems . . . . . . . . . . . . . 44
Network problems . . . . . . . . . . . . 44
Performance problems . . . . . . . . . . 47
Storage drive problems . . . . . . . . . . 48
CD or DVD problems . . . . . . . . . . . 48
Serial connector problems . . . . . . . . . 49
Software problems. . . . . . . . . . . . 49
Recovery . . . . . . . . . . . . . . . . . 49
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 50
Restore your files from a backup . . . . . . 50
Reset your computer . . . . . . . . . . . 50
Use advanced options . . . . . . . . . . 50
Windows automatic recovery. . . . . . . . 50
Create and use a recovery USB device . . . . 50
Update the device driver . . . . . . . . . 51
Chapter 6. Hardware removal and
installation . . . . . . . . . . . . . . . 53
Handling static-sensitive devices . . . . . . . . 53
Service tool kit . . . . . . . . . . . . . . . 53
Major FRUs and CRUs . . . . . . . . . . . . 54
System board . . . . . . . . . . . . . . . 58
Removing and installing hardware . . . . . . . 58
External options . . . . . . . . . . . . . 58
Power cord and ac power adapter. . . . . . 59
Computer stand cover . . . . . . . . . . 60
Computer stand . . . . . . . . . . . . . 60
Optical drive . . . . . . . . . . . . . . 61
Storage drive . . . . . . . . . . . . . . 62
Computer cover . . . . . . . . . . . . . 65
Camera module . . . . . . . . . . . . . 66
Microphone module . . . . . . . . . . . 67
Speakers . . . . . . . . . . . . . . . 69
Optical drive board. . . . . . . . . . . . 69
Power switch board . . . . . . . . . . . 70
System board frame . . . . . . . . . . . 71
M.2 solid-state drive . . . . . . . . . . . 72
Coin-cell battery. . . . . . . . . . . . . 73
Wi-Fi card . . . . . . . . . . . . . . . 75
Memory module . . . . . . . . . . . . . 76
CPU fan . . . . . . . . . . . . . . . . 77
Heat sink . . . . . . . . . . . . . . . 78
GPU board . . . . . . . . . . . . . . . 78
System board. . . . . . . . . . . . . . 79
Middle frame . . . . . . . . . . . . . . 80
Front bezel . . . . . . . . . . . . . . . 82
Chapter 7. Notices and
trademarks. . . . . . . . . . . . . . . 83
© Copyright Lenovo 2022 i

Lenovo IdeaCentre AIO 3 Specifications

General

Processor cache	12 MB
Processor cores	4
Processor model	i7-1165G7
Processor family	Intel® Core™ i7
Configurable TDP-up	28 W
Processor frequency	2.8 GHz
Configurable TDP-down	12 W
Processor manufacturer	Intel
Processor boost frequency	4.7 GHz
Configurable TDP-down frequency	1.2 GHz
Display diagonal	23.8 \
Display brightness	250 cd/m²
Native aspect ratio	16:9
Product color	Black
Operating system language	French
Operating system installed	Windows 11 Home
Operating system architecture	64-bit
Memory slots	2
Internal memory	16 GB
Memory slots type	SO-DIMM
Memory form factor	DIMM/SO-DIMM
Internal memory type	DDR4-SDRAM
Memory layout (slots x size)	2 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
SSD form factor	M.2
Card reader integrated	No
Total storage capacity	512 GB
Number of SSDs installed	1
Intel® Optane™ Memory module capacity	32 GB
Discrete graphics card model	Not available
On-board graphics card family	Intel Iris Xe Graphics
Product type	All-in-One PC
Motherboard chipset	Intel SoC
Audio chip	Realtek ALC233
RMS rated power	6 W
Speakers manufacturer	Harman Kardon
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	100, 1000 Mbit/s
HDMI version	1.4
Microphone in	-
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Cables included	LAN (RJ-45)
Keyboard layout	QWERTY
Sustainability certificates	ErP, RoHS
AC adapter power	90 W
Operating altitude	0 - 3048 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth (with stand)	185.34 mm
Width (with stand)	541 mm
Height (with stand)	433.56 mm
Weight (with stand)	6810 g