Lenovo IdeaCentre Q190 - Symptom-to-FRU Index; Hard disk drive boot error; Power Supply Problems

Chapter6.Symptom-to-FRUIndex
TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.
AlwaysbeginwithChapter4,“GeneralCheckout,”onpage11.Thisindexcanalsobeusedtohelpyou
decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem
usingthisindex,goto“Undeterminedproblems”onpage18.
Notes:
•Ifyouhavebothanerrormessageandanincorrectaudioresponsediagnosetheerrormessagerst.
•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatestbutdid
receiveaPOSTerrormessagediagnosethePOSTerrormessagerst.
•Ifyoudidnotreceiveanyerrormessagelookforadescriptionofyourerrorsymptomsintherstpartof
thisindex.
Harddiskdrivebooterror
Aharddiskdrivebooterror(errorcodes1962andI999030X)canhavethefollowingcauses.
Error
FRU/Action
Thestart-updriveisnotinthebootsequencein
conguration.
Checkthecongurationandensurethestart-updriveis
inthebootsequence.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestart-updriveiscorrupted.
Thedrivemustbeformatteddothefollowing:
1.Attempttoback-upthedataonthefailingharddisk
drive.
2.Usingtheoperatingsystemsprogramsformatthe
harddiskdrive.
Thedriveisdefective.
Replacetheharddiskdrive.
PowerSupplyProblems
Ifyoususpectapowerproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation.
•PowerCord
•On/OffSwitchconnector
•On/OffSwitchPowerSupplyconnector
•SystemBoardPowerSupplyconnectors
•Microprocessor(s)connection
Reseatconnectors
Checkthepowercordforcontinuity.PowerCord
Checkthepower-onswitchforcontinuity.Power-onSwitch
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