Lenovo ideapad 100-14IBY User Manual

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Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions by category.
 Finding information
 Drivers and preinstalled software
 Lenovo OneKey Recovery System
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your computer contains safety
precautions for using your computer. Read and follow all the precautions when using your
computer.
Where can I find the hardware specifications for my computer?
You can find the hardware specification for your computer on the printed flyers which came
with your computer.
Where can I find warranty information?
For detailed warranty information on this machine, please visit below website to check out:
support.lenovo.com/warrantystatus
.
Where are the installation discs for Lenovo preinstalled software (desktop software)?
Your computer did not come with installation discs for Lenovo preinstalled software. If you
need to reinstall any preinstalled software, you can find the installation program on the
D partition of your hard disk. If you cannot find the installation program there, you can also
download it from the Lenovo consumer support website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo provides drivers for
all the hardware devices that you need on the D partition of your hard disk. You can also
download the latest device drivers from the Lenovo consumer support website.
Where are the recovery discs?
Your computer did not come with any recovery discs. Use the Lenovo OneKey Recovery System
if you need to restore the system to its original factory status.
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the following steps:
1 Close all open programs, and then restart the back-up process.
2 Check to see if the destination media is damaged. Select another path and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is critical data on the system
partition, back it up before starting recovery.

Lenovo ideapad 100-14IBY Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Housing material	Acrylonitrile butadiene styrene (ABS)
Market positioning	Business
Stepping	D1
Tjunction	90 °C
Processor cache	2 MB
Processor cores	2
System bus rate	5 GT/s
Processor family	Intel® Celeron®
Processor series	Intel Celeron N3000 series
Processor socket	BGA 1170
Processor codename	Braswell
Processor frequency	1.6 GHz
Processor cache type	L2
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	2.0
Processor boost frequency	2.48 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	6 W
Scenario Design Power (SDP)	4 W
Maximum number of PCI Express lanes	4
Motherboard chipset	Intel SoC
Internal memory	4 GB
Memory clock speed	1600 MHz
Memory form factor	On-board
Internal memory type	DDR3L-SDRAM
Memory layout (slots x size)	1 x 4 GB
HDD size	2.5 \
HDD speed	5400 RPM
HDD interface	SATA III
Storage media	HDD
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	MMC, SD, SDHC, SDXC
Number of HDDs installed	1
Panel type	TN
Display surface	Gloss
Display diagonal	14 \
Display brightness	200 cd/m²
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Maximum resolution	1920 x 1080 pixels
Number of execution units	12
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 400
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	8 GB
On-board graphics card base frequency	320 MHz
On-board graphics card DirectX version	12.0
On-board graphics card burst frequency	600 MHz
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
VGA (D-Sub) ports quantity	0
Front camera resolution (numeric)	0.3 MP
Audio system	Dolby Audio
Speaker power	1.5 W
Pointing device	Touchpad
Password protection type	HDD, Power on, Supervisor
AC adapter power	45 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Battery capacity	24 Wh
Battery life (max)	3 h
Number of battery cells	3
Sustainability certificates	RoHS
Processor code	SR2KN
Processor ARK ID	91832
Processor package size	25 x 27 mm
Intel Identity Protection Technology version	1.00
Intel Small Business Advantage (SBA) version	0.00

Weight and Dimensions

Depth	245 mm
Width	340 mm
Height	22.9 mm
Weight	2000 g