Lenovo ideapad 320-15IKB User Manual

Chapter 4. Troubleshooting
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Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Display problems
When I turn on the
computer, nothing appears
on the screen.
• Ifthescreenisblank,makesurethat:
‐ TheACpow
eradapterisconnectedtothe
computer,andthepowercordispluggedintoa
workingelectricaloutlet.
‐ Thecomputerpowerison.PressthePowerkey
againforconfirmation.
• Iftheseitemsaresetcorrectly,andthescreenremains
blank,havethecomputerserviced.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
• Restorebacked‐upfilestoyourWindows
environmentortheentirecontentsofyourharddisk
toitsoriginalfactorycontentsusingPush‐button
reset.Ifyoustillseeonlythecursoronthescreen,
havethecomputerserviced.
The screen goes blank
wh
ile the computer is on.
• Yourpowermanagementisenabled.Performthe
followingtoresumefromsleepmode:
‐ Pres
sanykeyonthekeyboard.
Sleep problems
The critical low-battery
error message appears,
and the computer
immediately turns off.
• Thebatterypowerisgettinglow.ConnecttheAC
poweradaptertothecomputer.
The computer enters sleep
mode immediately
after
Power-on.
• Makesurethat:
‐ Thebat
teryischarged.
‐ Theope
ratingtemperatureiswithintheacceptable
range.See“Chapter2.UseandcareInformation”in
theLenovoSafetyandGeneralInformationGuide.
Note: Ifthebatteryischargedandthetemperatureiswithinrange,havethecompu ter
serviced.

Lenovo ideapad 320-15IKB Specifications

General

RAM	Up to 16GB DDR4
Operating System	Windows 10 Home
Weight	2.2 kg (4.85 lbs)
Dimensions	378 x 260 x 22.9 mm (14.88 x 10.24 x 0.9 inches)
Connectivity	Wi-Fi 802.11ac, Bluetooth 4.1
Processor	Intel Core i7-7500U
Display	15.6-inch HD (1366 x 768) or FHD (1920 x 1080)
Storage	2TB HDD or 256GB SSD
Graphics	Integrated Intel HD Graphics 620 or NVIDIA GeForce 940MX
Battery	2 Cell 30WHr
Ports	2 x USB 3.0, HDMI, 4-in-1 card reader, Audio jack
Optical Drive	DVD-RW
Color	Platinum Grey, Onyx Black, Blizzard White, Denim Blue, Plum Purple