Lenovo IdeaPad Y560 User Manual

Appendix A. Getting help and service
67
Getting help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com
.
You can find support information for your Lenovo IdeaPad™ computer at
http://consumersupport.lenovo.com
. Research this Web site to learn how
to solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.
Calling the customer support center - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the customer support center. The following services are available
during the warranty period:
• Problem determination - Trained personnel are available to assist you
with determining if you have a hardware problem and deciding what
action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.

Lenovo IdeaPad Y560 Specifications

General

Bus type	DMI
Stepping	K0
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-450M
System bus rate	4.8 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-400 Series
Processor socket	Socket 988
Processor threads	4
Processor codename	Arrandale
Processing Die size	81 mm²
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
PCI Express slots version	2.0
Processor boost frequency	2.66 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	18
Maximum number of PCI Express lanes	16
Number of Processing Die Transistors	382 M
Motherboard chipset	Intel® HM55 Express
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi DL
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	Memory Stick (MS), MMC, MS PRO, SD, xD
Display surface	Gloss
Display diagonal	15.6 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Contrast ratio (typical)	500:1
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1066 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 2 GB
Discrete graphics card model	AMD Mobility Radeon HD 5730
Maximum graphics card memory	- GB
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	500 MHz
On-board graphics card dynamic frequency (max)	766 MHz
Type	PC
Dimensions (WxDxH)	385 x 255 x 33 mm
Graphics card family	AMD
Audio system	HD Audio, Dolby Home Theater, Dolby Pro Logic IIx
Front camera resolution (numeric)	1.3 MP
Networking features	Fast Ethernet, WLAN
Trial software	McAfee VirusScan Plus 2009, Microsoft Office 2010 Ready
Bundled software	Lenovo OneKey Recovery, Lenovo ReadyComm, ooVoo, Adobe Reader, Windows Live Essential, CyberLink YouCam, VeriFace, Lenovo Energy Management Software, Cyberlink Power2Go, Media Show, Lenovo DirectShare, Lenovo SlideNav
Operating system installed	Windows 7 Home Premium
Battery life (max)	5 h
Number of battery cells	6
Charging port type	DC-in jack
Serial ports quantity	0
USB 2.0 ports quantity	3
Cable lock slot type	Kensington
Password protection type	BIOS
Product color	Black
AC adapter power	90 W
Pointing device	Touchpad
Processor code	SLBTZ
Processor ARK ID	49022
Processor package size	rPGA 37.5x 37.5, BGA 34x28 mm
Graphics & IMC lithography	45 nm
Supported instruction sets	SSE4.1/4.2
Intel® Turbo Boost Technology	1.0
Physical Address Extension (PAE)	36 bit

Weight and Dimensions

Depth	255 mm
Width	385 mm
Height	33 mm
Weight	2700 g