Hypervisor problems
Use this information to solve hypervisor problems.
Table 39. Symptoms and user actions for hypervisor problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by (Trained service technician only), that step must be performed only by a
Trained service technician.
Symptom
Action
If an optional embedded
hypervisor flash device is not
listed in the expected boot
order, does not appear in the
list of boot devices, or a similar
problem has occurred.
1. Make sure that the optional embedded hypervisor flash device is selected on
the boot manager (<F12> Select Boot Device) at startup.
2. Make sure that the embedded hypervisor flash device is seated in the connector
correctly (see “Removing a USB embedded hypervisor flash device” on page
252 and “Replacing a USB embedded hypervisor flash device” on page 254).
3. See the documentation that comes with the optional embedded hypervisor flash
device for setup and configuration information.
4. Make sure that other software works on the server.
Chapter 4. Troubleshooting 177