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Lenovo System x3550 M3 User Manual

Lenovo System x3550 M3
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System x3550 M3
Problem Determination and Service Guide
Machine Type: 4254 and 7944

Table of Contents

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Lenovo System x3550 M3 Specifications

General IconGeneral
MemoryUp to 192 GB DDR3
Form Factor1U rack
Network InterfaceTwo integrated Gigabit Ethernet ports
StorageUp to eight 2.5-inch hot-swap SAS/SATA HDDs or SSDs
Power SupplyUp to two redundant hot-swap 675W power supplies
RAID SupportRAID 0, 1, 10
Operating System SupportMicrosoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Expansion SlotsTwo PCIe 2.0 slots

Summary

Chapter 1. Start here

Diagnosing a problem

Procedure for diagnosing server problems before contacting support.

Undocumented problems

Steps to take if problems persist after standard diagnostics.

Chapter 2. The Lenovo System x3550 M3 server

Related documentation

Lists other relevant documents for the server.

Features and specifications

Summarizes the server's hardware features and technical specifications.

Server controls, LEDs, and power

Describes server controls, status LEDs, and power management features.

Operator information panel

Details the controls and LEDs on the operator information panel.

Light path diagnostics panel

Explains the location and function of the light path diagnostics panel.

Rear view

Identifies connectors and LEDs on the rear of the server.

Chapter 3. Diagnostics

Diagnostic tools

Introduces tools for diagnosing hardware-related problems.

Event logs

Describes error codes and messages displayed in various event logs.

Troubleshooting tables

Provides tables listing problem symptoms and corrective actions.

Hard disk drive problems

Offers solutions for hard disk drive issues.

Intermittent problems

Offers guidance for solving intermittent problems.

Chapter 4. Parts listing, Lenovo System x3550 M3 Type 4254 and 7944

Replaceable server components

Lists the four types of replaceable components in the server.

Consumable parts

Lists consumable parts not covered by warranty.

Power cords

Provides information on power cords, including safety and part numbers.

Chapter 5. Removing and replacing components

Installation guidelines

Provides essential information and precautions before installing optional devices.

Handling static-sensitive devices

Provides precautions to avoid damage from electrostatic discharge.

Removing the cover

Step-by-step instructions for removing the server cover.

Removing a memory module

Step-by-step instructions for removing a memory module (DIMM).

Installing a memory module

Describes DIMM types and installation procedures.

Removing a hot-swap hard disk drive

Steps to remove a hot-swap hard disk drive.

Installing a hot-swap hard disk drive

Notes and steps for installing a hot-swap hard disk drive.

Removing a simple-swap hard disk drive

Steps for removing a simple-swap hard disk drive.

Installing a simple-swap hard disk drive

Information and steps for installing a simple-swap hard disk drive.

Removing an optional DVD drive

Steps to remove an optional DVD drive.

Installing an optional DVD drive

Steps for installing an optional DVD drive.

Removing an adapter

Steps for removing a PCI adapter or other adapters.

Replacing an adapter

Notes and procedures for installing or replacing an adapter.

Removing the SAS/SATA RAID riser-card assembly

Steps to remove the SAS/SATA RAID riser-card assembly.

Removing a ServeRAID SAS/SATA controller from the SAS/SATA RAID riser card

Instructions for removing a ServeRAID controller from the riser card.

Installing the SAS/SATA RAID riser-card assembly

Steps to install the SAS/SATA RAID riser-card assembly.

Installing a ServeRAID SAS/SATA controller on the SAS/SATA RAID riser card

Instructions for installing a ServeRAID controller onto the riser card.

Removing an optional ServeRAID adapter advanced feature key

Steps to remove an optional ServeRAID adapter advanced feature key.

Installing an optional ServeRAID adapter advanced feature key

Steps to install an optional ServeRAID adapter advanced feature key.

Removing a hot-swap fan assembly

Steps to remove a hot-swap fan assembly.

Installing a hot-swap fan assembly

Steps to install a hot-swap fan assembly.

Removing a hot-swap ac power supply

Steps to remove a hot-swap AC power supply.

Installing a hot-swap ac power supply

Steps to install a hot-swap AC power supply.

Removing a USB embedded hypervisor flash device

Steps to remove a USB embedded hypervisor flash device.

Installing a USB embedded hypervisor flash device

Steps to install a USB embedded hypervisor flash device.

Removing the virtual media key

Steps to remove the virtual media key.

Installing the virtual media key

Steps to install the virtual media key.

Removing the optional two-port Ethernet adapter

Steps to remove an optional two-port Ethernet adapter.

Installing the optional two-port Ethernet adapter

Steps to install an optional two-port Ethernet adapter.

Removing a PCI riser-card assembly

Steps to remove a PCI riser-card assembly.

Installing a PCI riser-card assembly

Steps to install a PCI riser-card assembly.

Removing the PCI riser-card bracket from the riser card

Steps to remove the PCI riser-card bracket from the riser card.

Installing the PCI riser-card bracket to the riser card

Steps to install the PCI riser-card bracket onto the riser card.

Removing the hot-swap SAS/SATA hard disk drive backplane

Steps to remove the hot-swap SAS/SATA hard disk drive backplane.

Installing the hot-swap SAS/SATA hard disk drive backplane

Steps to install the hot-swap SAS/SATA hard disk drive backplane.

Removing the simple-swap SATA hard disk drive backplate assembly

Steps to remove the simple-swap SATA hard disk drive backplate assembly.

Installing the simple-swap SATA hard disk drive backplate assembly

Steps to install the simple-swap SATA hard disk drive backplate assembly.

Removing the operator information panel assembly

Steps to remove the operator information panel assembly.

Installing the operator information panel assembly

Steps to install the operator information panel assembly.

Removing and replacing FRUs

General statement about FRUs.

Removing the 240 VA safety cover

Steps to remove the 240 VA safety cover.

Removing a microprocessor and heat sink

Steps to remove a microprocessor and its heat sink.

Installing a microprocessor and heat sink

Steps to install a microprocessor and heat sink.

Thermal grease

Information on replacing thermal grease.

Chapter 6. Configuration information and instructions

Updating the firmware

Information on updating server firmware, including UpdateXpress.

Using the Setup utility

Instructions for starting and using the Setup utility.

System Settings

Options to view or change server component settings.

Passwords

Information on setting, changing, and deleting power-on and administrator passwords.

Using the Boot Manager program

Instructions for temporarily redefining the first startup device.

Using the integrated management module

Overview of IMM features and system management capabilities.

Nx boot failure

Information on causes and handling of Nx boot failures.

Solving power problems

Guidance on diagnosing and solving power-related issues.

Solving undetermined problems

Steps to take when diagnostic tests fail to identify the problem.

Appendix A. Getting help and technical assistance

Before you call

Information to prepare before contacting support for assistance.

Getting help and information from the World Wide Web

Information sources available on the World Wide Web for Lenovo products.

How to send DSA data

Methods for sending diagnostic data to IBM.

Hardware service and support

Information on obtaining hardware service and support.

Appendix B. Notices

Trademarks

Lists registered trademarks and service marks.

Important notes

Provides notes on processor speed, drive speeds, and data storage units.

Particulate contamination

Details limits for particulates and gases to prevent device damage.

Federal Communications Commission (FCC) statement

FCC compliance statement for Class A digital devices.

European Union EMC Directive conformance statement

Statement of conformity with EU directives on electromagnetic compatibility.

Taiwan Class A compliance statement

Taiwan Class A compliance statement.

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