4. Check IBM support site for an applicable service bulletin or firmware update that applies to this
error.
5. Reflash IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
7. Replace the standard I/O book.
• W.3818005 The CRTM flash driver could not successfully flash the staging area. The update was
aborted CRTM Update Aborted
Explanation: The CRTM flash driver could not successfully flash the staging area. The update was
aborted CRTM Update Aborted
Severity
Warning
User Response
Complete the following steps:
1. Continue booting system. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the event persists, continue booting system and reflash UEFI image. Check whether there are
any additional instructions to update to this level of UEFI.
4. Replace the standard I/O book.
• W.381800D TPM physical presence is in asserted state TPM physical presence is in asserted state
Explanation: TPM physical presence is in asserted state TPM physical presence is in asserted state
Severity
Warning
User Response
Complete the following steps:
1. Complete any administrative tasks requiring the TPM physical presence switch to be in the "ON"
position..
2. Restore the physical presence switch to the "OFF" position and reboot the system.
3. Replace the standard I/O book.
• W.3868001 BOFM: Reset loop avoided - Multiple resets not allowed. BOFM: Reset loop avoided -
Multiple resets not allowed
Explanation: BOFM: Reset loop avoided - Multiple resets not allowed. BOFM: Reset loop avoided -
Multiple resets not allowed
Severity
Warning
User Response
Complete the following steps:
1. Update all firmware (including adapter firmware) to the latest levels.
2. If problem persists escalate to the next level of support.
• W.3868002 BOFM: Error communicating with the IMM - BOFM may not be deployed correctly.
BOFM: Error communicating with the IMM - BOFM may not be deployed correctly
Explanation: BOFM: Error communicating with the IMM - BOFM may not be deployed correctly. BOFM:
Error communicating with the IMM - BOFM may not be deployed correctly
Severity
Error
Appendix D. UEFI/POST error codes 1945