for an applicable Service Bulletins (Service bulletins) that applies to this memory error. (Link to
IBM support service bulletins)
3. If the previous steps do not resolve the problem, at the next maintenance opportunity, swap the
DIMMs on the same memory channel one at a time to a different memory channel or Processor.
(check service information for this product/Install guide for population requirements for sparing/
paring modes). If PFA follows a moved DIMM to any DIMM connector on the different memory
channel, replace the moved DIMM. If this is a flash DIMM, make sure it is still under warranty
before replacing it.
4. If problem continues to re-occur on the same DIMM connector, inspect DIMM connector for
foreign material and remove, if found. If connector is damaged, replace the compute book.
5. (Trained service technician only) Remove affected Processor and inspect Processor socket pins
for damaged or mis-aligned pins. If damage is found or Processor is an upgrade part, replace the
compute book.
6. (Trained Service technician only) Replace affected processor.
• W.58002 Memory spare copy failed. Spare Copy Failed
Explanation: Memory spare copy failed. Spare Copy Failed
Severity
Info
User Response
Complete the following steps:
1. Check system log for related DIMM failures and replace those DIMMs.
• W.58007 Invalid memory configuration (Unsupported DIMM Population) detected. Please verify
memory configuration is valid. Unsupported DIMM Population
Explanation: Invalid memory configuration (Unsupported DIMM Population) detected. Please verify
memory configuration is valid. Unsupported DIMM Population
Severity
Error
User Response
Complete the following steps:
1. Could follow an uncorrectable memory error or failed memory test. Check log and service that
event first. DIMMs disabled by other errors or actions could cause this event.
2. Ensure that the DIMM connectors are populated according to the guidelines in the service
information for this product for the memory mode you are running.
Related links
– “Installing a memory module” on page 46
• W.58017 DIMM Re-enabled DIMM Re-Enabled
Explanation: DIMM Re-enabled DIMM Re-Enabled
Severity
Warning
User Response
Complete the following steps:
1. Check system log for related DIMM failures.
• W.580A1 Invalid memory configuration for Mirror Mode. Please correct memory configuration.
Unsupported DIMM Population for Mirror Mode
Explanation: Invalid memory configuration for Mirror Mode. Please correct memory configuration.
Unsupported DIMM Population for Mirror Mode
Appendix D. UEFI/POST error codes 1947
To Next Page
Loading...
