Lenovo System x3850 X6 - Page 466

1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
–
Lenovo Support website
– Latest level of DSA
• 409-903-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Failed
Nvidia GPU Bandwidth Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
–
Lenovo Support website
– Latest level of DSA
• 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed
Nvidia GPU Query Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
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System x3850 X6 and x3950 X6 Installation and Service Guide