Lenovo ThinkPad E15 Hardware Maintenance Manual

Contents
About this manual . . . . . . . . . . . . iii
Chapter 1. Safety information . . . . . . 1
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 1
Safety inspection guide . . . . . . . . . . . . . 2
Handling devices that are sensitive to electrostatic
discharge . . . . . . . . . . . . . . . . . . 3
Grounding requirements . . . . . . . . . . . . 4
Safety notices (multilingual translations) . . . . . . 4
Chapter 2. Important service
information . . . . . . . . . . . . . . . 21
Strategy for replacing FRUs . . . . . . . . . . 21
Strategy for replacing a hard disk drive or a
solid-state drive . . . . . . . . . . . . . 21
Important notice for replacing a system
board . . . . . . . . . . . . . . . . . 22
How to use error message . . . . . . . . . 22
Strategy for replacing FRUs for CTO, special bid
model, and standard models. . . . . . . . . . 22
Product definition . . . . . . . . . . . . 22
FRU identification . . . . . . . . . . . . 22
Chapter 3. General checkout . . . . . 25
What to do first . . . . . . . . . . . . . . . 25
Checkout guide . . . . . . . . . . . . . . . 26
Diagnosing problems . . . . . . . . . . . 26
Quick test programs . . . . . . . . . . . 27
UEFI diagnostic program . . . . . . . . . 27
Bootable diagnostic programs . . . . . . . 27
Power system checkout . . . . . . . . . . . 28
Checking the ac power adapter . . . . . . . 28
Checking the built-in battery and operational
charging . . . . . . . . . . . . . . . . 29
Checking the coin-cell battery . . . . . . . 29
Chapter 4. Related service
information . . . . . . . . . . . . . . . 31
Recovery overview for the Windows 10 operating
system . . . . . . . . . . . . . . . . . . 31
Resetting your computer . . . . . . . . . 31
Using advanced startup options . . . . . . 31
Recovering your operating system if Windows
10 fails to start . . . . . . . . . . . . . 31
Creating and using a recovery USB drive . . . 32
Passwords. . . . . . . . . . . . . . . . . 32
Power-on password . . . . . . . . . . . 33
Hard disk password . . . . . . . . . . . 33
Supervisor password . . . . . . . . . . . 33
How to remove the power-on password . . . 33
How to remove the hard disk password. . . . 34
Power management . . . . . . . . . . . . . 34
Sleep mode . . . . . . . . . . . . . . 34
Hibernation mode . . . . . . . . . . . . 35
Symptom-to-FRU index . . . . . . . . . . . 35
Numeric error codes . . . . . . . . . . . 36
Error messages . . . . . . . . . . . . . 38
Beep errors. . . . . . . . . . . . . . . 38
No-beep symptoms . . . . . . . . . . . 40
LCD-related symptoms . . . . . . . . . . 40
Intermittent problems . . . . . . . . . . . 41
Undetermined problems . . . . . . . . . 41
Chapter 5. Special keys . . . . . . . . 43
Chapter 6. Locations . . . . . . . . . 45
Locating computer controls, connectors, and
indicators . . . . . . . . . . . . . . . . . 45
Front . . . . . . . . . . . . . . . . . 45
Base . . . . . . . . . . . . . . . . . 46
Left . . . . . . . . . . . . . . . . . . 47
Right . . . . . . . . . . . . . . . . . 48
Locating FRUs and CRUs . . . . . . . . . . . 48
Major FRUs . . . . . . . . . . . . . . 50
LCD FRUs . . . . . . . . . . . . . . . 54
Miscellaneous parts . . . . . . . . . . . 56
Connector and cable guide . . . . . . . . 56
Looking up FRU information . . . . . . . . . . 58
Chapter 7. FRU replacement
notices . . . . . . . . . . . . . . . . . 59
Service tool kit . . . . . . . . . . . . . . . 59
Screw notices . . . . . . . . . . . . . . . 59
Retaining serial numbers . . . . . . . . . . . 60
Restoring the serial number of the system
unit . . . . . . . . . . . . . . . . . . 60
Retaining the UUID. . . . . . . . . . . . 61
Chapter 8. Removing or replacing a
FRU. . . . . . . . . . . . . . . . . . . 63
General guidelines. . . . . . . . . . . . . . 63
Before servicing the computer . . . . . . . . . 64
Disabling the built-in battery . . . . . . . . . . 64
1010 Base cover assembly . . . . . . . . . . 65
1020 Hard disk drive and cable . . . . . . . . . 66
1030 Memory module . . . . . . . . . . . . 67
© Copyright Lenovo 2019 i

Lenovo ThinkPad E15 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Housing material	Acrylonitrile butadiene styrene (ABS), Aluminium
Display diagonal	15.6 \
Anti-glare screen	Yes
Display brightness	250 cd/m²
Operating system language	English
Operating system architecture	64-bit
Keyboard layout	QWERTY
Processor cache	8 MB
Processor cores	4
Processor model	i7-10510U
Processor family	Intel® Core™ i7
Configurable TDP-up	25 W
Processor frequency	1.8 GHz
Configurable TDP-down	10 W
Processor manufacturer	Intel
Processor boost frequency	4.9 GHz
Configurable TDP-up frequency	2.3 GHz
Configurable TDP-down frequency	0.8 GHz
Motherboard chipset	Intel SoC
Memory slots	1x SO-DIMM
Internal memory	16 GB
Internal memory type	DDR4-SDRAM
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
SSD form factor	M.2
Total storage capacity	512 GB
Number of SSDs installed	1
Battery capacity	45 Wh
Battery life (max)	12.2 h
AC adapter power	65 W
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics
Cable lock slot type	Kensington
Trusted Platform Module (TPM) version	2.0
Audio chip	Synaptic CX11880
Audio system	Dolby Advanced Audio
Speaker power	2 W
Number of built-in speakers	2
Privacy type	Privacy shutter
Front camera resolution	1270 x 720 pixels
WWAN	Not installed
Bluetooth version	5.2
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Intel Wi-Fi 6 AX201
Ethernet LAN data rates	100, 1000 Mbit/s
Sustainability certificates	ENERGY STAR, EPEAT Gold, RoHS, TCO
HDMI version	1.4b
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.

Weight and Dimensions

Depth	245 mm
Width	368 mm
Height	18.9 mm
Weight	1900 g