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Lenovo ThinkPad P72 User Manual

Lenovo ThinkPad P72
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ThinkPad P72
Hardware Maintenance Manual

Table of Contents

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Lenovo ThinkPad P72 Specifications

General IconGeneral
Bus typeDMI
SteppingU0
Tjunction100 °C
Processor cache9 MB
Processor cores6
Processor modeli7-8750H
System bus rate8 GT/s
Processor familyIntel® Core™ i7
Processor socketBGA 1440
Processor threads12
Processor codenameCoffee Lake
Processor frequency2.2 GHz
Processor cache typeSmart Cache
Configurable TDP-down35 W
Processor lithography14 nm
Processor manufacturerIntel
PCI Express slots version3.0
Processor boost frequency4.1 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)45 W
Configurable TDP-down frequency1.7 GHz
Maximum number of PCI Express lanes16
Maximum resolution5120 x 2880 pixels
On-board graphics cardYes
On-board graphics card ID0x3E9B
Discrete graphics card modelNVIDIA® Quadro® P2000
On-board graphics card modelIntel® UHD Graphics 630
Discrete graphics card memory4 GB
On-board graphics card familyIntel® UHD Graphics
Maximum on-board graphics card memory64 GB
On-board graphics card OpenGL version4.5
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
Number of discrete graphics cards supported1
On-board graphics card dynamic frequency (max)1100 MHz
Motherboard chipsetIntel® CM246
Memory slots4x SO-DIMM
Internal memory8 GB
Memory clock speed2400 MHz
Memory form factorSO-DIMM
Internal memory typeDDR4-SDRAM
Maximum internal memory128 GB
Memory layout (slots x size)1 x 8 GB
Display surfaceMatt
Display diagonal17.3 \
Display brightness300 cd/m²
Native aspect ratio16:9
Second display touch technologyMulti-touch
HDD size2.5 \
HDD speed7200 RPM
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
HDD interfaceSATA III
SSD interfaceNVMe, PCI Express
Storage mediaHDD+SSD
SSD form factorM.2
Total HDDs capacity1000 GB
Total SSDs capacity256 GB
Total storage capacity1256 GB
Compatible memory cardsMMC, SD, SDHC, SDXC
MIMO typeMulti User MIMO
Antenna type2x2
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version5.0
Top Wi-Fi standardWi-Fi 5 (802.11ac)
WLAN controller modelIntel Dual Band Wireless-AC 9560
Wi-Fi data rate (max)1733 Mbit/s
Ethernet LAN data rates10, 100, 1000 Mbit/s
Charging port type-
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt 3 ports quantity2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity4
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity0
Front camera HD typeHD
Front camera resolution1280 x 720 pixels
Front camera signal format720p
Pointing deviceThinkPad UltraNav
Cable lock slot typeKensington
Password protection typeHDD, Power on, Supervisor
Battery capacity99 Wh
Battery life (max)18 h
Fast charging time (90%)60 min
AC adapter power230 W
AC adapter frequency50 - 60 Hz
AC adapter input voltage100 - 240 V
DisplayPort version1.4
Memory upgrade noteAdditional memory sold separately
Form factorClamshell
Product typeMobile workstation
Product colorBlack
Market positioningBusiness
Audio chipRealtek ALC3286
Audio systemDolby Audio Premium
Speaker power2 W
Sustainability certificatesRoHS, EPEAT Gold, ENERGY STAR
CertificationMIL-STD-810G
Processor codeSR3YY
Processor ARK ID134906
Processor package size42 x 28 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Weight and Dimensions IconWeight and Dimensions
Depth281 mm
Width416 mm
Weight3400 g
Height (rear)29.4 mm
Height (front)24.5 mm

Summary

About This Manual

Chapter 1. Safety Information

General Safety Guidelines

Rules for safe operation and handling of equipment, including lifting and personal safety.

Electrical Safety Precautions

Precautions to observe when working with electrical equipment to prevent shock.

Safety Inspection Guide

A checklist to identify potentially unsafe conditions before servicing.

Handling ESD-Sensitive Devices

Procedures for protecting sensitive electronic components from electrostatic discharge.

Grounding Requirements

Importance of proper electrical grounding for operator safety and system function.

Chapter 2. Important Service Information

Strategy for Replacing FRUs

Guidelines and strategies for replacing Field Replaceable Units (FRUs).

Replacing Hard Disk Drives and SSDs

Procedures for replacing storage drives, including data backup.

System Board Replacement Notice

Critical considerations before replacing a system board.

Using Error Messages for Diagnosis

How to interpret and use error codes for troubleshooting.

FRU Identification and Model Types

Information on model types and identifying FRUs.

Chapter 3. General Checkout and Diagnostics

Initial Checkout Procedures

Steps to take before and when performing a checkout.

General Checkout Guide

Procedures for identifying and correcting computer problems.

Diagnosing Problems with Lenovo Vantage

Troubleshooting using Lenovo Vantage on Windows 10.

Diagnostic Test Programs

Information on quick, UEFI, and bootable diagnostic tools.

Power System Checkout

Steps to verify the functionality of power adapters and batteries.

Chapter 4. Related Service Information

Windows 10 Recovery and Startup Options

Procedures for system recovery and advanced startup.

Password Management

Details on power-on, hard disk, and supervisor passwords.

Power Management Modes

Explains sleep and hibernation modes.

Symptom-to-FRU Index

Guide to diagnose problems by symptoms and identify FRUs.

Error Code Troubleshooting

Lists numeric error codes and their resolutions.

Error Message Troubleshooting

Lists common error messages and their solutions.

Beep and No-Beep Symptom Diagnosis

Troubleshooting based on beep codes and no-beep symptoms.

LCD and Intermittent Problem Diagnosis

Diagnosing LCD issues and intermittent system problems.

Chapter 5. Configuring RAID

Introduction to RAID Technology

Overview of RAID for storage enhancement and reliability.

RAID Storage Drive Requirements

Specifications for drives used in RAID configurations.

Configuring RAID with Intel RST Utility

Step-by-step guide to configure RAID using Intel RST.

Managing RAID Volumes

Instructions for creating, deleting, and resetting RAID volumes.

Chapter 6. Using Special Keys and Key Combinations

Keyboard Special Key Functions

Explains numeric keypad, Windows key, and Fn key features.

Common Key Combinations

Lists useful Fn key and other key combinations.

Chapter 7. Component Locations and Indicators

Locating Controls, Connectors, and Indicators

Identifies physical controls, ports, and status lights on the computer.

Front, Side, and Rear Views

Visual guides to external component locations.

Bottom View and Status Indicators

Locations of bottom ports and explanation of status lights.

Locating FRUs and CRUs

Guide to finding Field Replaceable Units and Customer Replaceable Units.

Chapter 8. FRU Replacement Notices

Customer Replaceable Unit (CRU) Statement

Explains customer responsibility for CRUs.

Screw Tightening Guidelines

Proper use and tightening of screws for reliability.

Chapter 9. Removing and Replacing FRUs

General Guidelines for FRU Service

Essential rules for safely removing and replacing parts.

Common Service Tools

List of tools required for servicing the computer.

Before Servicing the Computer

Preparatory steps before starting hardware maintenance.

Disabling the Built-in Battery

Procedure to safely disable the internal battery.

Bottom Cover Removal

Steps to remove the bottom cover for access.

Battery Removal and Replacement

Instructions for handling and replacing the battery pack.

Storage Drive Removal

Steps for removing the 2.5-inch storage drive.

M.2 Solid-State Drive Removal

Procedures for removing the M.2 SSD.

Memory Module Removal

Steps to remove memory modules under the bottom cover.

Keyboard Removal

Detailed instructions for removing the keyboard assembly.

Coin-Cell Battery Removal

Procedures for removing the coin-cell battery.

Wireless LAN Card Replacement

Steps to remove and replace the wireless LAN card.

Keyboard Bezel Assembly Removal

Instructions for removing the keyboard bezel.

NFC/Fingerprint/Trackpad/Power Button Board Removal

Procedures for removing several small components.

Speaker Assembly Removal

Steps to remove the speaker assembly.

Hinge Caps and LCD Unit Removal

Procedures for removing hinge caps and the LCD unit.

Chassis Assembly Removal

Steps to remove the main chassis assembly.

I/O Board Removal

Instructions for removing left/right I/O boards and cables.

Smart Card Reader Removal

Procedures for removing the smart card reader.

Thermal Fan Assembly Removal

Steps to remove and replace the thermal fan assembly.

System Board Removal

Instructions for removing the system board and related components.

LCD Strip Cover and Bezel Assembly Removal

Steps for removing LCD strip cover and bezel.

LED Card Removal

Procedures for removing the LED card.

LCD Panel and Cable Removal

Instructions for removing the LCD panel and cable.

Camera/LED/Cable Assembly Removal

Procedures for removing camera and LED/camera cable assemblies.

Wireless LAN Antenna Kit and LCD Rear Cover Assembly Removal

Steps for removing antenna kit and LCD rear cover.

Appendix A. Notices and Trademarks

General Legal and Warranty Notices

Disclaimer, warranty, and usage information.

Electronic Emissions and Trademarks

Information on emissions compliance and product trademarks.

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