•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleftor
rightonthescreen.Tocorrectthis,firstmakesurethatyourexternalmonitorsupportsthedisplaymode
(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthemonitor
supports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitoritself
andadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.For
moreinformation,seethedocumentationthatcomeswiththemonitor.
Audioproblems
•Problem:WaveorMIDIsounddoesnotplaycorrectly.
Solution:Makesurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.MakesurethattheRealtekHDAudiodriverisenabledandconfiguredcorrectly:
•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,oryourcomputercannotrecordsounds.
Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfrom
anexternalmicrophonetoabuilt-inmicrophone),dothefollowing:
1.OpenControlPanelandclickHardwareandSound.
2.ClicktheRealtekHDManagericon.
3.MakesurethatyouareinMULTI-STREAMmodeintheDeviceadvancedsettingswindow.
4.IntheVolumeMixerwindow,selectthedeviceyouwant-forexample,speakers.
5.Playanysoundviaamusicprogram(forexample,WindowsMediaPlayer).Makesurethatsound
comesfromspeakersnow.
6.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.
7.GototheVolumeMixerwindow.Thenselectanotherdevice,whichisnowtheheadphone.
8.Playanysoundviathemusicprogram.Makesurethatsoundcomesfromaheadphoneattached
directlytothesystem.
Formoreinformation,refertothehelpinformationsystemofRealtekHDManager.
Note:IntheVolumeMixerwindowofRealtekHDManager,acheckmarkbytheentryforadevice,
suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecordingdevice,showsthat
thedevicehasbeenselected.
•Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:MakesurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.OpenControlPanelandclickHardwareandSound.
140UserGuide
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