Safety, Warranty, and Setup Guide
Brief user notices
ThinkPad Helix (20CG and 20CH)
http://www.lenovo.com/support
Lenovo
®
electronic manuals... for a greener planet!
Refer to the electronic User Guide for detailed product information:
http://www.lenovo.com/UserManuals
Unpack
ThinkPad
®
Helix
ac power adapter
and power cord
Documentation
ThinkPad Helix Quickshot
Cover*
Lenovo Micro HDMI™ To
VGA Adapter*
ThinkPad USB 3.0
Ethernet Adapter
Tablet Digitizer Pen*
ThinkPad Helix
Ultrabook™ Keyboard*
* Available on some models
Initial setup
Important: Before using your tablet, be sure to read and understand the regulatory information and
safety information later in this document.
Note: Connect the tablet to ac power before you attempt to start the tablet for the first time; otherwise, the
tablet will not start. After you complete the initial setup, the tablet will no longer need ac power to start if
the battery is adequately charged.
1. Connect to power. Ensure that all power cord connectors are securely and completely plugged into
receptacles.
2. Press the power button to turn on the tablet. Then follow the on-screen instructions to complete the
initial setup.
Recovery solutions
Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and
applications is provided in the Lenovo_Recovery partition on your solid-state drive. You also can create
recovery media as backups or replacement for the recovery partition. For details, see “Recovery
information” in the electronic User Guide.
Controls, connectors, and indicators
Note: Your tablet might look slightly different from the following illustrations.
Microphones
Camera-status indicator
Front-facing camera
Ambient light sensor
Near Field Communication (NFC)
touchpoint*
Windows
®
Start screen control
Multi-touch screen
Screen-rotation-lock button
Power button
Keyboard connector
Dock connector
Rear-facing camera
Smart card slot*
System-status indicator
Speakers
Fingerprint reader*
Emergency-reset hole
Power connector
Micro HDMI connector
USB 3.0 connector
Micro-SD-card slot
Micro-SIM-card slot*
Volume-control buttons
Audio connector
* Available on some models
Accessing your User Guide
Your User Guide contains detailed information about your tablet. To
access your User Guide, do the following:
1. Go to the Start screen.
2. Swipe up to go to the Apps screen.
3. Ta p Help and Support. The Windows Help and Support window
opens.
4. Tap Lenovo User Guide.
Lenovo makes constant improvements to the User Guide of your
tablet. To ensure that you have the up-to-date information of your
tablet, see “Downloading publications” for information about
downloading the latest User Guide.
Downloading publications
Electronic versions of your tablet publications are available from the
Lenovo Support Web site. To download the publications for your
tablet, go to:
http://www.lenovo.com/UserManuals
Read this documentation before using your
tablet
This documentation provides critical safety and regulatory
information for Lenovo tablets.
Safety information
Plastic bag notice
DANGER
Plastic bags can be dangerous. Keep plastic bags away
from babies and children to avoid danger of suffocation.
Polyvinyl Chloride (PVC) cable and cord notice
WARNING: Handling the cord on this product or cords associated
with accessories sold with this product will expose you to lead, a
chemical known to the State of California to cause cancer, and birth
defects or other reproductive harm. Wash hands after handling.
General battery notice
DANGER
Batteries supplied by Lenovo for use with your product have
been tested for compatibility and should only be replaced
with approved parts. A battery other than the one specified
by Lenovo, or a disassembled or modified battery is not
covered by the warranty.
Battery abuse or mishandling can cause overheat, liquid
leakage, or an explosion. To avoid possible injury, do the
• Do not open, dissemble, or service any battery.
• Do not crush or puncture the battery.
• Do not short-circuit the battery, or expose it to water or
other liquids.
• Keep the battery away from children.
• Keep the battery away from fire.
Stop using the battery if it is damaged, or if you notice any
discharge or the buildup of foreign materials on the battery
leads.
Store the rechargeable batteries or products containing the
rechargeable batteries at room temperature, charged to
approximately 30 to 50% of capacity. We recommend that the
batteries be charged about once per year to prevent
overdischarge.
Do not put the battery in trash that is disposed of in landfills.
When disposing of the battery, comply with local ordinances
Notice for built-in rechargeable battery
DANGER
Do not attempt to replace the built-in rechargeable battery.
Replacement of the battery must be done by a
Lenovo-authorized repair facility or technician.
Only recharge the battery strictly according to instructions
included in the product documentation.
The Lenovo-authorized repair facilities or technicians recycle
Lenovo batteries according to local laws and regulations.
Notice for non-rechargeable coin-cell battery
DANGER
Do not attempt to replace the non-rechargeable coin-cell
battery. Replacement of the battery must be done by a
Lenovo-authorized repair facility or technician.
The Lenovo-authorized repair facilities or technicians recycle
Lenovo batteries according to local laws and regulations.
The following statement applies to users in the state of
California, U.S.A.
California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell
batteries may contain perchlorate.
Perchlorate Material - special handling may apply, See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Using headphones or earphones
CAUTION:
Excessive sound pressure from earphones and headphones
can cause hearing loss. Adjustment of the equalizer to
maximum increases the earphone and headphone output
voltage and the sound pressure level. Therefore, to protect
your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time
at high volume can be dangerous if the output of the headphone or
earphone connectors do not comply with specifications of EN
50332-2. The headphone output connector of your tablet complies
with EN 50332-2 Sub clause 7. This specification limits the
computer’s maximum wide band true RMS output voltage to 150 mV.
To help protect against hearing loss, ensure that the headphones or
earphones you use also comply with EN 50332-2 (Clause 7 Limits)
or a wide band characteristic voltage of 75 mV. Using headphones
that do not comply with EN 50332-2 can be dangerous due to
excessive sound pressure levels.
If your Lenovo tablet came with headphones or earphones in the
package, as a set, the combination of the headphones or earphones
and the tablet already complies with the specifications of EN
50332-1. If different headphones or earphones are used, ensure that
they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using
headphones that do not comply with EN 50332-1 can be dangerous
due to excessive sound pressure levels.
Regulatory information
Tablet models equipped with wireless communications comply with
the radio frequency and safety standards of any country or region in
which it has been approved for wireless use.
Ensure that you read the Regulatory Notice for your country or
region before using the wireless devices contained in your tablet. To
obtain a PDF version of the Regulatory Notice, see “Downloading
publications” in this document.
Brazil regulatory notice
Ouvir sons com mais de 85 decibeis por longos periodos pode
provocar danos ao sistema auditivo.
Mexico regulatory notice
Advertencia: En Mexico la operación de este equipo está sujeta a
las siguientes dos condiciones: (1) es posible que este equipo o
dispositivo no cause interferencia perjudicial y (2) este equipo o
dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
Service, support, and warranty information
The following information describes the technical support that is
available for your product during the warranty period and throughout
the life of your product. Online technical support is available during
the lifetime of a product at http://www.lenovo.com/support.
If you purchased Lenovo services, refer to the following terms and
conditions for detailed information:
• For Lenovo Warranty Service Upgrades or Extensions, go to:
http://support.lenovo.com/lwsu
• For Lenovo Accidental Damage Protection Services, go to:
http://support.lenovo.com/ladps
Warranty Information
Lenovo provides a warranty period for your tablet. To c he ck the
warranty status of your tablet, go
to http://www.lenovo.com/warranty-status, and then follow the
instructions on the screen.
Your tablet is covered by the terms of the Lenovo Limited Warranty
(LLW ), version L505-0010-02 08/2011. The LLW is displayed on
your tablet during the initial setup. After the initial setup has been
completed, you can view the warranty information from your tablet
by doing the following:
1. Go to the Start screen.
2. Swipe up to go to the Apps screen.
3. Tap Warranty Information.
Customer Replaceable Units
Customer Replaceable Units (CRUs) are parts that can be upgraded
or replaced by the customer. To view the instructions on replacing
the CRUs, see the respective section in the User Guide. See
“Accessing your User Guide” for additional information.
Your tablet has the following self-service CRUs:
• ac power adapter
• Power cord
• Tablet Digitizer Pen*
• ThinkPad Helix Quickshot Cover*
• ThinkPad USB 3.0 Ethernet Adapter*
• Lenovo Micro HDMI To VGA Adapter*
• ThinkPad Helix Ultrabook Keyboard*
* Available on some models
Worldwide telephone technical support
This section lists Lenovo Support telephone numbers. If you cannot
find the support telephone number for your country or region,
contact your Lenovo reseller or Lenovo marketing representative.
Before contacting a Lenovo technical support representative, have
the following information available: model and serial number, the
exact wording of any error message, and a description of the
problem.
Important: Telephone numbers are subject to change without
notice. The most up-to-date telephone list for the Customer
Support Center is always available
at: http://www.lenovo.com/support/phone
South Africa: 0800110756 (English, Afrikaans)
Central Africa: Contact the nearest Lenovo
+33 6 7348 1739 (French, English)
Kanoo IT: 00 973 1771 1722
Bahrain Business Machine LLC: 00 973 1758
+32 (0)2 339 3611 (Warranty service and
support) (Dutch, French)
Calls made from within the Sao Paulo region:
Calls made from outside the Sao Paulo region:
Dial 800-1111, then dial 866-273-5446
(English and Bahasa Melayu)
1-800-565-3344 (English, French)
First Edition (November 2014)
© Copyright Lenovo 2014.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA”
contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
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