1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. If there was an operating-system error, check the integrity of the installed operating system.
• FQXSPOS4002I: Watchdog [arg1] Failed to Capture Screen.
This message is for the use case where an operating system error has occurred and the screen capture
failed.
Severity: Error
Serviceable: No
Automatically notify Support: No
Alert Category: System - other
SNMP Trap ID: 22
CIM Prefix: IMM CIM ID: 0029
User Action:
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device
is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code. Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the XCC Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
6. Update the XCC firmware.
• FQXSPOS4003I: Platform Watchdog Timer expired for [arg1].
An implementation has detected an OS Loader Watchdog Timer Expired
Severity: Error
Serviceable: No
Automatically notify Support: No
Alert Category: System - Loader timeout
SNMP Trap ID: 26
CIM Prefix: IMM CIM ID: 0060
User Action:
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the XCC Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
• FQXSPOS4004I: Operating System status has changed to [arg1].
Operating System status change
Severity: Info
Chapter 3. XClarity Controller events 95
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