Lenoxx ES60 - Troubleshooting; Scooter Not Running; Short Run Time; Sluggish Performance

TROUBLESHOOTING:
Problem
Possible Cause
Solution
Scooter will not run
Battery is not charged
Fully charge the battery.
First charge should be 6 hours and up to 5 hours for
subsequent recharges.
Wires or connectors are loose
or unplugged
Check to ensure that charger is tightly plugged into
both the wall and the scooter.
Scooter run time
is short
Battery requires charging
Fully charge the battery.
First charge should be 6 hours and up to 5 hours for
recharges.
Check to ensure that charger is tightly plugged into
both the wall and the scooter.
Battery will not accept full
charge
Make sure power flow to the wall outlet is on.
Battery may need to be replaced. Even with proper
care, rechargeable batteries do not last forever.
The average rechargeable battery life is 1 to 2 years
depending on scooter conditions and use.
Replace only with Lenoxx recommended replacement
batteries.
Scooter runs
sluggishly
Scooter is overloaded
Make sure you do not overload the scooter by
exceeding the 120 KG.
Maximum weight limit, going up steep inclines.
Avoid overloading the scooter as this will prematurely
wear out the batteries and componentry.
Avoid overloading the scooter as this will prematurely
wear out the batteries and componentry.
Unsuitable riding conditions
Ride only on solid, flat, clean and dry surfaces such as
pavement or level ground.
GENERAL TROUBLESHOOTING
1. LED display black screen
Reason: Exposure under the sun for too long.
Solution: Place it in shadow and it will return to normal after a period.
2. No information on digital display
Reason: Bad battery contacts or the battery is dead.
Solution: Turn off the power then restart again, if the problem still occurs, please contact your local
battery reseller.