15
Problem Possible Solution
Vacuum will not turn
on.
The battery is not installed correctly (see Battery Installation, page 8).
Recharge the vacuum (see Charging the Vacuum, page 8).
The vacuum motor overheated. Empty the dust bin and check for
blockage inside the vacuum head and stick. Remove any blockage
and clean the filters (see Cleaning, page 11). Allow the vacuum to cool
for 1 hour before turning it back on.
Vacuum is not charging. The charger is not properly plugged in or you are using the wrong
charger. Use the provided Levoit charger only (see Charging the
Vacuum, page 8).
Roller brush is not turn-
ing (LED lights flash).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 13).
Vacuum makes an
abnormal noise.
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 13).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 11).
Vacuum has low
suction power.
Battery may be low. Recharge the battery to full charge (see Charging
the Vacuum, page 8).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 13).
The dust bin and filters may be full. Empty the dust bin and clean the
filters (see Cleaning, page 11).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 11).
The LED lights and
battery indicator lights
flash.
The dust bin and filters may be full. Empty the dust bin and clean the
filters (see Cleaning, page 11).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 11).
Battery indicator lights
flash red lights.
The battery may be overheating. Remove the battery and place in
a room-temperature environment to cool down. If it still flashes red,
contact Customer Support (see page 19).
TROUBLESHOOTING
To Next Page
Loading...
